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This app is quite simple to use. Tomas guided me well through my 1st referral campaign. It got created within minutes. I like how easy it is to promote the campaign through ReferralCandy as it partners with Facebook, Mailchimp. So, everything is just a click away!
The app is great and quite flexible for a multi country/ multi language shop like ours. Great customer service, very reactive and knowledgeable.
Ok seriously Jon is super awesome and helped out so much with integrating this app into our online store 10/10 go talk with JON he's got your back on any problem
Hey! Thanks for the review. Real splendid. I appreciate it! Hit us up any time if you have other concerns. - Jon
GRAZ'N is new to the app to see if it will add value or not. During the initial startup phase, Katherine was able to answer our questions and give further support on better design and making sure it was correctly set up.
We're hoping to see great results from your campaign very soon. Thanks also for providing a great feedback about our support and services.
- Katherine
This app is great, and super easy to install and configure. Live chat customer service is top notch. Highly recommend for anyone wanting to start a referral program for their business!
Great service and works smoothly. Karen from the support team really helped me fix a bunch of stuff that I was missing to change my emails from English to Spanish. Thank you Karen!
Tippy was really helpful in helping me navigating Referral Candy. He really went the extra mile to provide personalised customer support. Thanks for your help! 5 stars to Tippy!
One week in, so far it seems to be the best option for the cost.
Pros: visibility of data & customers, good support (chat available), syncs with MailChimp and ReCharge (subscriptions), links don't expire, URL is customizable.
Cons: No ability to use gift cards as a reward (more of a Shopify issue I believe), the referral discounts list individually in Shopify so it completely trashes your discount list (you can't just scroll and review discounts anymore, which is crazy cause other systems can group them under 1 discount), it's on you to display what your referral restrictions are, if you say Min of $30, there is no automation to build that into the emails, you have to go type it all.
Great help from Jon! Super nice guy and very helpful!
The app is nice and easy enough to implement. Cool!
I only just downloaded this app so cannot comment too much on it, however the customer service I received from Tom today was impeccable. Answered all my questions very promptly!