Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (2 174)
Affiner
-
Par note
I have not been able to officially use this app yet (that is the reason for the three stars). I have only set it up from the back end. I have not seen it in action. I am still waiting to roll out my business model. Benz has been very helpful leading up to this opening. We are very lucky to have her as a resource/rep.
**UPDATE** Im a few days from reopening my store. Benz had been great helping me set up my referral program. Very happy with all of the help that she gave me.
Thanks for your kind review. Glad Benz could help. Please let us know how we can serve you better to get up to five stars when you try us again!
Great customer service from Tippy! Fast to respond to my questions and then even called to follow up to make sure everything was running smoothly. 4* because we are just starting to use the app.
Derek Benito was great in helping up with the whole integration. He made the process seamless. Thank you! Great product and team!
Glad I could help - reach out any time if you need anything. - Derek B.
Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.
No referrals - didn't work for us, and totally overran our discounts tab.
Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine
This plugin is great, and when I encountered difficulties, I got Tomas’s patient help, thank you very much
I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.
Thanks so much for the review! Feel free to reach out - Lorraine
Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!
Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had
You are very welcome, and thanks also for your feedback. :)
- Jon
I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!
Thank you for your kind words! Let us know whenever you need assistance! - JC
One thing I am looking for when trying these kind of services is customer support and this one didn't dissapoint me at all, on contrary. I had some problems with the site and Karen helped me out in 10-15 minutes on what with Refersion app took 2 days and still wasn't very clear. This is what made me go with ReferralCandy. They have done an amazing job so far.