Avis (2 160)

Note globale
4,9
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
5 avril 2022

Jelson did a fine job for customer service, hard to come by nowadays. Much appreciated for a new account holder. Awesome.

OOSH eco tableware US
Singapour
14 jours d’utilisation de l’application
ReferralCandy a répondu 1 juin 2022

I'm happy I was able to assist! Thank you for your appreciation! - Jelson

13 septembre 2023

Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.

Silk On Me
Pays-Bas
14 jours d’utilisation de l’application
ReferralCandy a répondu 14 septembre 2023

You are most welcome, and thanks as well for this feedback. :) We really appreciate it!
- Lorraine and Jessa

27 novembre 2023

I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me.

Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up.

I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.

Mother Cuppa Tea
Royaume-Uni
12 jours d’utilisation de l’application
ReferralCandy a répondu 29 novembre 2023

We are also excited to see how our referral program will help boost your sales! And again, thank you so much for writing this awesome review. Talk soon. :)
- Katherine

18 mai 2022

Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.

Underdays
Royaume-Uni
14 jours d’utilisation de l’application
ReferralCandy a répondu 31 mai 2022

You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you.
- Katherine

29 décembre 2016

I just started using this app and had a few questions during the set up process. John from support was very helpful and quickly resolved the issues I was having. I also appreciate the emails they send out with suggestions and case studies to help you set up your referral program for success. Happy so far with this app.

Kuhfs 2
États-Unis
14 jours d’utilisation de l’application
9 décembre 2020

I particularly enjoyed their customer service. Super responsive and helpful. JC was on top of my concerns right away and managed to resolve our problems in no time.

Equal Food
Portugal
14 jours d’utilisation de l’application
17 août 2021

I had some question to do with the widget layout. And still to learn a bit more before implementing it. But superb customer service team and really recommend this.
Thanks again :)

MeowCamp
R.A.S. chinoise de Hong Kong
14 jours d’utilisation de l’application
ReferralCandy a répondu 17 août 2021

Super awesome! Thanks for the review. Just reach out any time. - Derek

16 juillet 2018

Great customer service from Tippy

Jrs Palace
États-Unis
14 jours d’utilisation de l’application
16 juillet 2018

Tippy was amazing. He made me understand how it works. He looks like he is really dedicated on how to make newbies learn this. I am a newbie in the online Shopping world and people like him make things easier for someone like me.

Tina Style
États-Unis
14 jours d’utilisation de l’application
16 décembre 2022

Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!

LIGHT Helmets
États-Unis
14 jours d’utilisation de l’application
ReferralCandy a répondu 18 janvier 2023

We appreciate your review! Let us know whenever you need assistance! - Jon+Alex