Referral Candy & Affiliate

Still trying to get set up for this app, but the online support team on chat and email have been great. Jon, Cris, Jelson, Hannah and Katherine are just some people who have been there to support and very helpful. Hoping to get this live for our company soon.

We began using Referral Candy and so far are happy with the app. Set up is pretty simple and I find the UI to be intuitive and easy. We haven't seen a huge impact to sales yet, but we've just soft launched, so am hopeful this will pick up once we begin promotion in earnest. Just want to say that where Referral Candy team has shined the most for me is with customer service. Benz in particular has been a HUGE help, and responded almost immediately to any and all inquires I've had regarding set-up and use of the app.

I started using ReferralCandy last week, making use of the 30-day trial period. It was easy and straightforward to get the program going, however, I still managed to make a stupid mistake when setting the reward parameters. I only noticed the mistake after sending out the invitation to join our referral program on ReferralCandy to many hundreds of our customers. Oups!!

Luckily Karen from Customer Support was quick to help me sort things out in a professional and friendly way. Great service!
We are ready to relaunch again!
Thanks again Karen!
Jay from www.yetiandthefox.com

Thank you for making a great referral app RC! I like that I can create different programs for referral; and ultimately that you make many different pay back options to our customers who are sharing the love. Referral Candy makes it easy to share the love back to our customers! Bella Materna loves Referral Candy.
Missing a star because I have to pay through Pay Pal. Just want it on my Shopify invoice or direct...

Overall a very good app. As with any app, there are limitations and enhancements/flexibility that could be made to accommodate different business models. Customer support has been great - Benz has been diligent in making sure our set up was optimized as best as possible.

Haven't really gotten started with using the app just yet, but got excellent support from Jon in setting things up.

A customizable platform with pretty attentive customer support!

Good customer service, most recently with Karen.
Overall the app is good for the price, but I do wish there were more drag-and-drop style customizability for the template, previews available for all emails, and integrations with other apps like Klaviyo.

We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.

We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!