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Great app with intuitive, user-friendly navigation & design - also, super fast & helpful customer service. Thank you, Cris!
We thank you for trying our services and looking forward to see your campaign succeed! :)
- Cris
Great program, increased my sales by a good amount!!!
Very easy to use and Lorraine from customer service has been so helpful and very knowledgeable. I recommend this app.
Yaaayy! Thank you for this review. Looking forward to speak with you again and review your campaign. :)
- Lorraine
I had a wonderful experience with Dwight who helped me get the program going!! Referral Candy is a good program that helps refer clients.
This company has GREAT customer service, which is important because you really don't want to be left in the dark when it comes to something as important as a customer referral program. Our support person, Tippy, is super dedicated, he responds within 1-3 minutes normally (which is fantastic), he even met with me via Google Meet during his lunch break to go over the settings on our page. Could not be happier with their performance so far.
We will update this review as we get more acquainted with the company, but so far they're excellent.
The app is pretty easy to use. Our ways of doing things are a bit complicated and the app was able to work with our ways to create a reward system for our customers referrals. Karen has been checking in once a month to make sure we are all good with our program and has been an asset to us in the past.
Very good, have used for years and is now a predictable revenue stream for the business.
Customer support is fast and responsive and would recommend to any new or existing store to increase referral sales.
I appreciate the review! It's always been a pleasure assisting you!
I had a very small issue while setting up the domains for our emails that will be sent to our customers (it was about the account's password not being set up correctly), during the entire process i was assisted by Innah who helped and guided me through this process, always being very attentive and answering quickly, this review is not much about the services since we installed the app today and still have to review how useful it might be but instead about the assistance provided by ReferralCandy's customer service support, which we at TicoTopia are more than happy to have, we truly hope that all of our future interactions will be as smooth and satisfactory as it was with Innah, thank you!
Thank you so much for sharing your experience. Excellent customer service can truly make a difference. I'm glad to hear that you're off to a positive start with ReferralCandy, and I hope that your future interactions continue to be smooth and satisfactory. If you have any further questions or need assistance, feel free to reach out anytime. :)
- Innah
Great App and outstanding support. Dwight Salagsag helped me quickly and friendly with a minor issue. Def highly recommended to increase sales and improve customer loyalty.
Referral Candy is a great tool for anyone that needs to sell more on Shopify.
I got a really helpful customer service "Tippy" to help me and answer all my question right away. We have seen how this app has single-handedly increased our traffic, sales, and referrals. We would highly recommend everyone to try it because of the huge boost it gave us.