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Excellent customer service (Jelson), prompt responses with thorough solutions. Some improvements can be made with the automation of the program such as having an automated notification when the review period for a referral is about to end. This would make it less likely for us to miss any returns made.
Thank you for writing a review and for the feedback. I really appreciate it. :) - Jelson
Atendimento personalizado com muito cuidado e atenção, Tippy foi exelente e ajudou em todas as minhas dúvidas.
Had some issues setting up a few emails but Jon was really helpful...great to get such a quick response and solution. Many thanks
Customer service is very attentive and is fast to respond to our technical issues. Thanks Cris for the assistance!
You are welcome! Thanks also for your awesome feedback.
-Cris
Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.
Thanks so much for the review! We're here for you if you need further help - Valerie
Tippy is amazing. very helpful and really made the experience positive for me. i wouldnt have known half the stuff if i hadnt heard from him. excellent service and i should know as i manage support centres with over 500 agents. well done Tippy
Lorraine on the Live Chat was super helpful. Thanks again for your help today in getting set up.....
This plug-in is very simple to set up, and it can immediately meet our needs. And Benz quickly helped me solve the problem.
We're glad Benz was able to help! - Tom
I used this app (in spanish) and i think is very awesome, the app and the service! Benz is a really cool :)
I have questions on how to implement the app and the support, John, patiently helped me. I am now implementing it to my store.