Avis (2 160)
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I am just getting started but Karen has been a huge help in getting me set up. Great customer service! It's oftentimes the little perks that make a big difference!
i spoke to assistant jon and he was really helpful. He gave me the time I needed and solved any of my curiosities, thank you very much for the good assistance
Thank you for your kind words! I appreciate the review. - Jon
not able to get it to work yet. Setup not working. Hope to get to use the service at some point. Thanks.
NB: this review is from 2018, about a previous version of ReferralCandy
Hey DirtySouthVintage team, I'm sorry for the trouble you went through setting up ReferralCandy. Our Customer Success Team has helped thousands of retailers, and we're ready to help you. Drop us a message, we'll be happy to walk you through every step. - Bryan B.
Jon from customer support is great. He showed his availability for my "customized needs" as I need the campaign to pause sometimes.
I am new to the platform, still learning and evaluating the ROI but . Great support. Reached out to Katherine and she helped me fix exactly what I needed SUPER quick!!
Thanks for the review! I appreciate it! Let me know when something comes up; I'm always here to help! - Katherine
I am migrating from a different ecommerce platform and looking to bring over my existing referral data. I haven't used Referral Candy yet but I had a chat with Derek from their team and he was very helpful and answered all our questions. I will now look into moving forward with Referral Candy and integrating with "Loyalty, Rewards & Referrals by S Loyalty"
One of the best apps from the store! The staff is very nice and helpful, answers within minutes. I give it a 5 star +!!
Great App! Even better Customer service. Had to do a migration to Shopify and Derek helped us and went above and beyond to make it a smooth. Thanks Referral candy!
Great Support from Tippy and answered my questions which were very helpful!
This app is very easy to use. As the site promise you can be running a Referral program in no time. Good customer service that is appreciated.
We're glad to hear you liked our app and the support! Reach out any time! - Derek