Avis (2 173)
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I had a setup call with Tippy, which was incredibly helpful in setting up and understanding how Referral Candy works. So many apps don't integrate with Bold Recurring Orders, or you have to spend hours trawling through articles and dealing with code (which I'm not confident to do). Tippy's help saved me hours and means I am now confident with my Referral Candy setup.
The personalised customer service that our team receives from Referral Candy team member, Benz has been efficient, spot-on, and super easy... thank you!
Derek in support was really helpful in walking us through the program. We use our referral program selectively which makes it manageable. Easy to use interface, and less time consuming than other referral platforms we have tried.
The support is out of the world. The app seems to offer pretty much everything that we are looking for. Of course, like more of these apps, you derive value over a period of time. I am really looking forward to some good results.
As a feature addition, the team could think of ways to A/B test different emails or graphics.
Great app with intuitive, user-friendly navigation & design - also, super fast & helpful customer service. Thank you, Cris!
We thank you for trying our services and looking forward to see your campaign succeed! :)
- Cris
Great program, increased my sales by a good amount!!!
Very easy to use and Lorraine from customer service has been so helpful and very knowledgeable. I recommend this app.
Yaaayy! Thank you for this review. Looking forward to speak with you again and review your campaign. :)
- Lorraine
I had a wonderful experience with Dwight who helped me get the program going!! Referral Candy is a good program that helps refer clients.
This company has GREAT customer service, which is important because you really don't want to be left in the dark when it comes to something as important as a customer referral program. Our support person, Tippy, is super dedicated, he responds within 1-3 minutes normally (which is fantastic), he even met with me via Google Meet during his lunch break to go over the settings on our page. Could not be happier with their performance so far.
We will update this review as we get more acquainted with the company, but so far they're excellent.
Very good, have used for years and is now a predictable revenue stream for the business.
Customer support is fast and responsive and would recommend to any new or existing store to increase referral sales.
I appreciate the review! It's always been a pleasure assisting you!