Avis (2 173)
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The app is easy to install, customize and share with customers. Most importantly the support received is impeccable. From the start Katherine answered all my questions, looked into case studies for me and always followed up promptly. Most companies you have to wait days to hear back from someone, but she always responded within the same day sometimes within the hour. She helped me work through some issues we were having (our fault not the apps) and followed up to ensure everything was taken care of. Thanks Katherine!
This is an amazing review. Thank you so much and I really do appreciate it. We are so excited for your referral campaign to do its best. :)
- Katherine
Lorraine Garcia assisted me reset my password, she was very helpful. Thank you so much for your help Lorraine!
Dwight, 10/10 for the guidance you assisted me with, thank you so much for all the help and guidance.
TIPPY did an amazing job walking me through how to make sure referrals were linked to the proper customer. Really wonderful to have that kind of support so readily available.
Great customer support! They always find solutions or alternatives.
I had an issue and they assisted swiftly. Kudos to Tippy for his help!
Customer service was very responsive and the app works like a charm, Highly recommended!
-Mac
Lizzy James Jewelry
Tippy was very helpful! I had a question about how to change some settings and he did a good job walking me through the process. So far the app has been very good.
Support is responsive and helpful. I was able to get email responses over the weekend which I did not expect. The app is fairly easy to navigate, but I appreciate Referral Candy's responsiveness when it is not for me.
We're very glad you're happy with us and our app! If you need help, just let us know - Cris
Tried referral candy for the second time and found a huge improvement on recharge support. Dwight in particular was very helpful and walk through the process of changing to using our domain to send email.... Thanks
Glad to be able to help. Reach out if you have any questions! - Jaime R.
Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.
Thanks so much for the kind words! If you have any concerns, just let us know. - JC