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Karen from ReferralCandy's support was amazing at helping us set up our program. She took the time to make sure everything was set up properly and get us going-- thanks, Karen!!
This app has significantly increased our sales by allowing us to utilize influencers. Not only is the app great, but the customer support is prompt and so helpful. I worked with Karen, and she was so kind and patient with all of my questions. Great experience!
I had problems with integration but with excellent help and service from Caye, it was solved within no time.
Glad to be of service! If you have any concerns, just let us know. - Caye
This app has been great and when I had a question, Derek from their customer service team was extremely responsive and helped me fix my issue. I have tried other referral programs in the past and ultimately switched because I couldn't get any help. The ReferralCandy team has been great to work with!
The customer service is top notch, I've had good experiences with several members. Tomas was very helpful on an issue I had. The app itself could use some product enhancements and UI/UX revamps... but the CS team is solid.
Derek was such a rockstar through the whole integration process. My knowledge of CSS/HTML is very very limited and he made sure everything was set up correctly and patiently walked me through everything with very specific instructions! Thank you very much Derek !!
Tippy did an amazing job helping us get setup and it was super simple and fast. We worked through the setup via Google Hangouts and it was awesome. Thank you! Amazing work!
Tippy was awesome! What started off as a brief question on one of our affiliates turned into a phone call where Tippy helped us access our current campaign and places to improve conversion. Way to go above and beyond Tippy.
Very impressive customer service from Karen in the support team. Thanks!
This app is really cool. It's given us a boost in sales and we really enjoy it.
The reward aspect might need a bit more explanation but overall, it was easy to navigate and pretty easy to set up. Thanks Jon!