Avis (2 173)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
24 mars 2020

Customer service (Derek) was excellent!! Quick to reply and very knowledgeable and helpful at getting to the bottom of my issue

Farmer's Fridge Delivery
États-Unis
Plus de 2 ans d’utilisation de l’application
10 décembre 2021

We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!

Ktchn Apothecary
États-Unis
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 10 décembre 2021

We're so happy to hear of your feedback! If you have any concerns, just let us know. - Jon

1 février 2023

We've used RC for 2 years now and it's super simple to use and their customer success team have always been very responsive and helpful. I can't fault it if you're looking for a referral program!

Exhale Healthy Coffee
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 2 février 2023

Thank you for your kind words! I'm happy to be of assistance! - Hannah

21 juin 2021

Referral Candy has been great! Karen has been helpful from the very beginning, always able to answer questions in a timely manner. Great platform and easy to use.

ProovTest
États-Unis
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 29 juin 2021

Really appreciate your kind words. We'll share this with Karen! - Bryan B.

16 avril 2018

Tippy is a fast problem solver, very attentive to our needs and has a genuine intention to ensure the best experience for the customers! What an outstanding customer service you guys have!

Guizefacefx
États-Unis
Plus de 2 ans d’utilisation de l’application
23 décembre 2021

Very helpful support team, I chatted with their support agent Dwight a few times and was very helpful.

Lauren Simpson Fitness AU
Australie
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 23 décembre 2021

Thanks so much! Glad I could help. — Dwight

12 juin 2020

The support team is super helpful and responds quickly. Karen from the support team is super amazing she helped me solve lots of problems and even provided me lots of useful skills of how to use this app. Thanks Karen!

StateCashmere
États-Unis
Plus de 2 ans d’utilisation de l’application
20 janvier 2022

Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)

Joe'y
États-Unis
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 23 janvier 2022

Thanks so much for leaving us a review! We're glad that we were able to help! — Tom

28 septembre 2021

The customer service team is AWESOME!!!! Especially Benz, who spent about half an hour with me today explaining how different features work and assisting me to fix an issue for a customer of ours.

Lauren Simpson Fitness
États-Unis
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 28 septembre 2021

Thanks for your kind review! I'll be sure to let Benz know! - Tom

14 juin 2021

Great customer service! Very helpful and always at hand - recommend to anyone looking to easily introduce refer a friend

The Healthy Living Store
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 17 juin 2021

Thank you - and thank you for recommending us! - Darren F.