Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (2 175)
Affiner
-
Par note
After I tested the tool for 2 months on one of my websites, and it is really customizable and meeting my needs. Karen was really nice and helped me clone one theme from one store to another.
I love the app, Derek helped me with the setting up process of the app, his customer service was excellent. I recommend this app 100%
Thank You Derek!
Karen was great! Very quick in her response. We found the issue and figured out what happened so it doesn't happen again.
Application is really easy to use and we are expecting great results. Derek was also a great customer service rep! Super helpful and available at a moments notice.
Karen was super helpful, kind, and to the point. Answered my question(s) immediately..great customer service :)
So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.
Thanks so much! Glad I could help. - Jon
We've been using this app for a year. Referral emails look good, and the app is friendly. They have amazing support!
Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team
I was having an issue tracing a sale. Lorraine, over at chat helped me get the information I needed. Excellent service provided.
Kudos to her.
We have just started using the Referral Candy app but in addition to a wonderful user experience, we had to reach out to the CX team for some support with our Klayvio integration (*our fault, not theirs), and Erbin from their team was awesome to work with. He took the time to listen to our issue, walk us through the troubleshooting and provided a timely resolution that exceeded our expectations. Can't recommend the app and their service team enough.
I'm happy I was able to assist! Thank you for your appreciation! - Erbin
Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service
It was my pleasure assisting you. Please reach out anytime you need help. - Cris