Avis (2 173)
Affiner
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Par note
Katherine was very responsive and helpful in providing guidance on the initial setup of the application.
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Katherine
Tom Koetz provided us with top-notch support. He diligently followed up to check-in on our progress and to offer assistance without us even having to ask, which is rare and much appreciated!
Very thorough in explaining. Tippy has helped me a lot in helping me understand the platform. Definitely recommend the service. :)
After I tested the tool for 2 months on one of my websites, and it is really customizable and meeting my needs. Karen was really nice and helped me clone one theme from one store to another.
Really easy to set up, and good customisation options. Seems the best referral / affiliate shopify app I've seen or used as yet.. has all the features you need, impressed so far
I love the app, Derek helped me with the setting up process of the app, his customer service was excellent. I recommend this app 100%
Thank You Derek!
Karen was great! Very quick in her response. We found the issue and figured out what happened so it doesn't happen again.
Application is really easy to use and we are expecting great results. Derek was also a great customer service rep! Super helpful and available at a moments notice.
Karen was super helpful, kind, and to the point. Answered my question(s) immediately..great customer service :)
So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.
Thanks so much! Glad I could help. - Jon