Referral Candy & Affiliate

Referral Candy & Affiliate

Avis (2 175)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 novembre 2020

I've really appreciated all the incredible support I've received from the team (especially Karen!). Over several days of back and forth's, she always puts in max effort, is very timely with responses, and gets to the bottom of issues quickly. Keep up the great work and I'll be recommending this app to many in the future.

RYZE
États-Unis
Environ 2 ans d’utilisation de l’application
12 octobre 2015

So far it's been great. Bryan was a customer service whiz. I caught an error in the system with email sharing and he sent a request right away to engineering who fixed the problem right away. As a bonus, he also helped us configure our referral campaign using best practices from other clients so we're anxious to see if it will lead to an uptick in referrals. So far we're very happy with the level of care provided by them and the functionality seems great.

Dockatot
États-Unis
Environ 2 ans d’utilisation de l’application
27 janvier 2021

At the moment setting-up and testing. Customer service has been very helpful so far! Almost immediate responses on every question. Thanks Lorraine and Jon!

SATURO
Autriche
Environ 2 ans d’utilisation de l’application
6 octobre 2022

We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or Shopify's end, like recently where we got a helpful heads up from Cris about a recent change in the platform, where he made sure we stay cerrectly setup.

Oscars Farm
Irlande
Environ 2 ans d’utilisation de l’application
ReferralCandy a répondu 26 octobre 2022

Thank you so much for the review. Your kind words inspire us to do great everyday! I appreciate you! - Cris

17 décembre 2019

Still on trial period, but the customer service is great. Benz and Derek got on a call with me and explained how to make optimize the app for our store & customize it so its perfectly fitting with our theme!

Oh! Beauty Box
Liban
Environ 2 ans d’utilisation de l’application
1 novembre 2019

Thanks Benz for his help and his work. Customer service are very effective and supportive and understand well the business sin general

Frate Mate Club
France
Environ 2 ans d’utilisation de l’application
26 mai 2021

Thank you Jon, great service and very quick to help us out! It is a big + that referral candy has that quick and great service

Gastrobox.dk - Gastrobox IVS - CVR 39901536
Danemark
Environ 2 ans d’utilisation de l’application
ReferralCandy a répondu 27 mai 2021

Thanks for your kind review! I'll be sure to let Jon know! -Bryan B.

3 février 2021

Customer support is terrific! Easy to use service, easy integration, and a real value adding app. Recommended!

Gaucho - Buenos Aires
États-Unis
Environ 2 ans d’utilisation de l’application
Modifié le 4 janvier 2019

Great app and great customer service! I had 2 issues on separate occasions that were both quickly resolved by Tippy. He was awesome to work with and I definitely recommend the app.

Welly Bottle
États-Unis
Environ 2 ans d’utilisation de l’application
22 janvier 2024

Matt was brilliant helping me with my issue. 10/10

CollagenX
Australie
Plus d'un an d’utilisation de l’application
ReferralCandy a répondu 25 janvier 2024

Thank you so much for this review. I really appreciate it! :)
- JC