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I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.
Thanks for the review! Happy to have been able to help :) - Jessa
great customer experience, and if you set it up in your emails easy to get an ROI. Don't expect overnight results, but it builds over time.
Great to work with JC (from the RC team), always there when i need him.
We are so excited to see amazing results in your referral campaign. :)
- JC
App is working nicely and looks good. A lot of things work out of the box and are easy to configure/update. Their customer support is also very helpful and responds quickly.
Happy to know that you liked our services. Looking forward to an awesome performance of your referral program.
Referral Candy were so great to me - I didn't have a chance to activate my acct during the 30 day free trial and they kindly and promptly extended it. Great customer service
Love it so much!
It works great super easy to install and it's a fantastic software!
Signed up dozens of people per month so it helps us build brand ambassadors!
Thank you so much!
Special thanks to RefferalCandy's staff Dwight, who has been helping me with my account issues. Your kind attitude and compassion brings good values to RefferalCandy.
Hi Referral Candy!
I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!!
Matthew C.
ReferralCandy is a great low cost customer acquisition tool. I highly recommended it. It has great functionality and is easy to use. It takes a little time to get ramped up, but don't get discouraged (it's worth it).
Their customer service is great!!!
Benz Jalali was very helpful in getting my familiarised with the app during my free trial. She was very helpful, friendly and courteous, also very patient with my questions.
Thank you!
We just got this app, and it was very easy to install and work with! We had some issues getting the formatting correct onto a static webpage, but the support from Lorraine was great and problem was solved quickly. Looking forward to using this app!