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Jelson was kind and very helpful with all the information I asked. A great customer service and a really good product.
You are most welcome, and it was great talking to you. :) - Jelson
Easy to install and set up, fast and good customer Service in case of doubt or problem.
We totally recommend
We really like ReferralCandy - easy to use and setup and the customer support is excellent. Jon did an amazing job!
I've really appreciated all the incredible support I've received from the team (especially Karen!). Over several days of back and forth's, she always puts in max effort, is very timely with responses, and gets to the bottom of issues quickly. Keep up the great work and I'll be recommending this app to many in the future.
So far it's been great. Bryan was a customer service whiz. I caught an error in the system with email sharing and he sent a request right away to engineering who fixed the problem right away. As a bonus, he also helped us configure our referral campaign using best practices from other clients so we're anxious to see if it will lead to an uptick in referrals. So far we're very happy with the level of care provided by them and the functionality seems great.
At the moment setting-up and testing. Customer service has been very helpful so far! Almost immediate responses on every question. Thanks Lorraine and Jon!
We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or Shopify's end, like recently where we got a helpful heads up from Cris about a recent change in the platform, where he made sure we stay cerrectly setup.
Thank you so much for the review. Your kind words inspire us to do great everyday! I appreciate you! - Cris
Still on trial period, but the customer service is great. Benz and Derek got on a call with me and explained how to make optimize the app for our store & customize it so its perfectly fitting with our theme!
Thanks Benz for his help and his work. Customer service are very effective and supportive and understand well the business sin general
Thank you Jon, great service and very quick to help us out! It is a big + that referral candy has that quick and great service
Thanks for your kind review! I'll be sure to let Jon know! -Bryan B.