Referral Candy & Affiliate

Referral Candy & Affiliate

Avis (2 144)

Note globale
4,9
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 septembre 2024

Amazing app and great support by Jessa

Supertails
Inde
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 11 septembre 2024

Thank you so much! You were amazing too. It was nice talking to you and please reach out anytime you need help. :)
- Jessa

23 août 2024

You can also edit the HTML and CSS of emails and pages, so I thought it was very versatile! Additionally, the support team was very quick to respond to inquiries, and when I was confused about the settings, I was able to quickly find a solution. Thank you, Larissa!

yuge-private-teststore1
Japon
Environ un mois d’utilisation de l’application
ReferralCandy a répondu 30 août 2024

We are always here to help you out. It was nice talking to you and thanks again for this review.
- Riz

25 mars 2024

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.

Thermacell Repellents
États-Unis
Presque 2 ans d’utilisation de l’application
ReferralCandy a répondu 27 mars 2024

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine

13 mars 2024

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
États-Unis
Plus d'un an d’utilisation de l’application
ReferralCandy a répondu 15 mars 2024

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

15 octobre 2024

Outstanding customer service

Tetsuo
Espagne
19 jours d’utilisation de l’application
ReferralCandy a répondu 21 octobre 2024

You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa

21 août 2024

Irene is super helpful !!! Thank you

MOTH
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
ReferralCandy a répondu 30 août 2024

You are awesome! Thanks for writing a review. :)
- Irene

17 avril 2024

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.

11/10 rating. Thanks again.

FashionScape
Islande
Environ un mois d’utilisation de l’application
ReferralCandy a répondu 19 avril 2024

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine

1 août 2024

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.

FetchNature
Allemagne
21 jours d’utilisation de l’application
ReferralCandy a répondu 21 août 2024

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene

10 décembre 2024

Absolutely top quality service.

AUSTMOTO GIVEAWAYS
Australie
Environ 4 heures d’utilisation de l’application
ReferralCandy a répondu 12 décembre 2024

Thank you so much! You are amazing!
- Roj

27 mars 2024

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
Canada
Presque 3 ans d’utilisation de l’application
ReferralCandy a répondu 29 mars 2024

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa