Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (2 144)
Affiner
-
Par note
Amazing app and great support by Jessa
Thank you so much! You were amazing too. It was nice talking to you and please reach out anytime you need help. :)
- Jessa
You can also edit the HTML and CSS of emails and pages, so I thought it was very versatile! Additionally, the support team was very quick to respond to inquiries, and when I was confused about the settings, I was able to quickly find a solution. Thank you, Larissa!
We are always here to help you out. It was nice talking to you and thanks again for this review.
- Riz
Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform ...
Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found ...
Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!
That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah
Outstanding customer service
You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa
Katherine helped me for an hour or so until everything was ready.
I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.
She is someone every company should hold tight to and tbh, i'd give her a pay raise.
A person like her will make any company more money, and her goal is big. It's to assist ...
Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ...
Irene is super helpful !!! Thank you
You are awesome! Thanks for writing a review. :)
- Irene
Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.
You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene
Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!
Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa
Support Experience Rating with Irene: 10/10
I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no ...
Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene