Avis (2 173)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 septembre 2022

We have been using ReferralCandy for over a year now, however recently changed our checkout flow on Shopify, where we experienced some issues. Katherine, at ReferralCandy, was able to quickly help us resolve the issue, working with her dev team, to resolve the issue and get us back up and running again.

fatty15
États-Unis
Presque 2 ans d’utilisation de l’application
ReferralCandy a répondu 9 septembre 2022

Thank you so much for this wonderful review. Please do not hesitate to reach out to us anytime you need help. :)
- Katherine

10 janvier 2021

Derek was a great help in getting me sorted out on the app and showing me some great tips to jump start things.

Sensa
Canada
Presque 2 ans d’utilisation de l’application
1 juin 2020

Excellent App - good way to get a referral campaign up an running in a short amount of time.

I have a support call scheduled with the team to get further ideas to improve my campaign performance. Really useful and insightful call, that delivered some very valuable tips, that I will be trialling. Both Desmond and Derek were very helpful and knowledgable.

Moasure
Royaume-Uni
Presque 2 ans d’utilisation de l’application
1 juillet 2016

Does the job that we needed it to do. Responsive service as well. We had a couple thousand past customers who we needed to send referral emails to, and it worked out just as expected.

Emberlightco
États-Unis
Presque 2 ans d’utilisation de l’application
10 avril 2018

Karen was so helpful, she even called and walked me through the important steps! Awesome customer service.

Fitlosophy
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 31 octobre 2020

I am only starting to use this app - initially the email responses to my requests for support with set up were well intentioned and kind, but for some reason they would not agree to chat with me even after asking multiple times. I was considering to not use the app. HOWEVER - then I received another email from the company where I was connected with Mardie who immediately was available to work with me LIVE on google hangouts... or whatever they call it now :) She is incredible. Probably the most helpful, knowledgable and informative online assistance I have ever had for any app (I have tried MANY apps and needed a LOT of support in my day). There are apps out there that will not give you this kind of support without paying large sums up front for a premium plan - Referral Candy gives this to you when in your free trial period to get set up. Mardie was able to efficiently walk me through this step by step and answer every single question- and when she did not have an answer, she found it for me later and emailed me. She is honestly brilliant and this reflects on how good of a company this is if they have people like Mardie available for us and give them space to spend so much time supporting customers. I would not hesitate to send anyone else to try this app - the app may or may not work for you but you will possibly get the best support you have ever received.

Flora Sophia Botanicals
États-Unis
Presque 2 ans d’utilisation de l’application
20 juin 2022

Referral Candy was to set up and Adam was really helpful. Looking forward to launching our new referral program!

EcoVibe
Royaume-Uni
Presque 2 ans d’utilisation de l’application
ReferralCandy a répondu 21 juin 2022

It has been a pleasure helping you out today. Thank you for this review and we're loong forward to see awesome results from your referral program. :)
- Jon

6 novembre 2018

Jon was very helpful and communicative. I appreciated his help with my issues. The customer service is good.

August Effects
États-Unis
Presque 2 ans d’utilisation de l’application
26 février 2019

I just set it up and had a load of questions. Derek was patient over the chat and guided me through everything. Excellent customer support.

Extra Base Sports
États-Unis
Plus d'un an d’utilisation de l’application
3 novembre 2016

Fantastic customer service from Bryan and the support team at Referral Candy. Great Shopify App that allows our customers to be rewarded for referring friends.

David
See.Sense

Seesense Cc
Royaume-Uni
Plus d'un an d’utilisation de l’application