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I had a little misunderstanding with Referral Candy but got it cleared up with some great customer service by Lorraine. She's got the right stuff, please promote her and give her a fat bonus.
The app is really great. It works great and has helped me increase my sales. I had some initial difficulties in connecting to the site, but the assistance immediately helped me to solve the problem and for this I thank the assistant Dwight who helped me.
Tippy was really awesome. He helped me locate how to create my own custom heading for our referral program! Great Customer Service!
Works great, we get so many referral sales from it and it's all automated so we don't have to do much at all! Super happy and they have good support!
I think it's the best product for doing a subscription referral program on ReCharge. Exactly what I was looking for. The support team is super helpful and responsive. Definitely would recommend it.
We're glad to have provided you the best services and customer service. Pleasure is ours. Thanks again for this amazing review. :)
- Jelson
We are in the setup process now, but Derek from Customer Success has been a huge help in customizing our assets and creating a better brand experience. Although we haven't implemented the program yet, so far, so good with the support from ReferralCandy
Great customer service from Lorraine! Referral Candy is easy to use and integrates well with Shopify and other apps.
Derek was super helpful in answering some questions I had about the tool Thank you very much Derek :)
I needed some things done to my account and Karen was able to help me with everything. She also went above and beyond to help me improve some things to make my pages look better.
She was very easy to work with.
Unfortunately, finally we didn't work with them because we need a very picky process. But Dwight and all the Referral team has done an amazing job. we really hope that they can develop soon the solution that we need so we can start working together.