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I love referralcandy's customer support they're all awesome especially Adam and John they rock! When you have a problem they will always give you solutions and they never give up until a certain concern is not yet fixed.
2/1/2018 - Karen assisted us for a reward issue. We found what seems to be the problem and now checking with our manager since its a custom reward related. Very accommodating and friendly vibe which is great :)
2/22/2018 - Tippy was cool! He always helped me look for things and he's so friendly.
Mardie was great helping us set up our account and answered all of our questions about the platform. We can't wait to begin using Referral Candy for our customers!
Great app! Only just started using it and Ferry was so helpful getting it all set up. We look forward to increasing sales and awareness with this app! Thanks guys.
Jon was extremely helpful, he took the time to tell me how to fix a major issue that was causing a ton of frustrating for us and our customers.
Loving ReferralCandy! Customizable, easy to use and already driving additional leads to us. Join today. The 30 day trial makes this a no-brainer!
We just signed up for ReferralCandy, and I was asked to take over the program without having been a part of the discovery. I contacted support via the chat and delt with Jessa and Ines a few times. Each time they were both was SO HELPFUL and answered my questions and helped me get a resolution very fast. I appreciate the amazing customer service!!
Thank you! We appreciate your review! It was a pleasure speaking with you! And of course, please feel free to reach out any time you need assistance!- Jessa and Ines
This app has been great, we have implemented it a few months ago and are loving it so far. The support (from Tomas in particular) has been outstanding - we had some questions related to branding and styling and they were addressed extremely well by Tomas. Thank you Referral Candy - we will definitely be referring you to our friends :)
JC Fajardo helped me running though all the product specs really well. Afterwards implementation was easy and if I had a question I just hit up JC.
Thank you for the kind words. Feel free to reach out! - JC
Great app, but more importantly EXCELLENT customer service. Derek has been helping me for months, helped migrate my store from WooCommerce to Shopify, and has been excellent all around!
Karen was amazing at activating our account and optimizing it for the best return! We recommend this app to everyone who is looking to improve their customer retention and acquire new customers.