Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Very helpful support! We were able to walk through the issues and resolutions easily. Thanks!
The App runs great and gives good reporting and follow up options. There are some slight tweaks that would needed but nothing that should reduce my star review. Customer service has also responded quickly and taken care of all my needs quickly as well.
Easy to work with the team. They are quick and responsive to your needs.
I was with Referral Candy for like ... 8 or so years. It was great that they handled the payments to my affiliates. But it was annoying that they took 3.75% off the first 3 sales of someone who was referred once, even if those 3 sales spanned across 8 years! And that they didn't have an option to create more than one referral level. And that they filled up my shopify with discount codes ...
Hey Jesse, we’ve been trying to contact you these last 2 weeks to try and resolve all the concerns you brought up. Since we haven't heard back, I wanted to try and address ...
Riz was great she was able to help me with my request in a short time. She is very friendly and professional.
Thank you so, much!
It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz
Katherine was very helpful and kind. I appreciate her quick and thorough assistance with our account.
I appreciate you taking the time to write us a review. I will make sure to let Katherine know. Have a great day!
Jon was extremely helpful, he took the time to tell me how to fix a major issue that was causing a ton of frustrating for us and our customers.
we are using referral candy for a quite some time and had plenty of questions which Tippy have been resolved. I'm looking forward to using this platform in the months to come!
Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.
Derek Benito responded quickly and provided me with all the information I needed. I love a quick response!