Referral Candy & Affiliate

Overall the product is easy to use but very poor in execution. You have to create what seems like a million discount codes which clutter your shopify discounts area. You have a seperate tool to upload your look and feel which is archaic and not very intuitive. No gamification and little customisation on what is offered. Overall the product is very poor especially given the other products on the market.

We've been using Referral Candy on www.quadlockcase.com for several years now and it works brilliantly. There's never enough time in the day when running a young start-up so when something comes along which can solve a problem with the click of a button you have to go it a go. Referral Candy was exactly that solution for us. Not long after we launched our site we had more and more customers asking for a referral program. We looked at our options and referral candy appeared to be the easiest and simplest to install so we gave it a go. It really has been a set and forget system. Referral Candy takes care of all the emails, and payments with out us lifting a finger so we barely have to even think about. And it works! It's generated hundreds of sales which we may not have got otherwise. Highly recommend.

ReferralCandy has already paid for itself in the first month of use! We are thrilled to have this resource and love seeing how our customers are networking. Customer Service was great and quick to answer all of our questions... We are still in our trial period- And if payments go out to our customers as smoothly as everything else has worked, we will be using this app for a long time. Definitely worth it!

Really easy to set up, and good customisation options. Seems the best referral / affiliate shopify app I've seen or used as yet.. has all the features you need, impressed so far

Seamless functionality, very minimal work required on our ends after the funnels are all set up. Great customer support with quick response times and helpful insights. Would recommend this to anyone looking to turn their fans into advocates.

Excellent app. And Riz provides first-class support. If you are lucky enough to get any true influencers on your site, this program can really explode your sales! Once set up, it's essentially on auto-pilot. Easy to maintain. That's a huge plus, as many apps require maintenance and supervision.

JC was and still is very helpful in helping us setting up everything. Looking forward to see how it all works.

In debating how to review this I realized that, I don't have a very comprehensive scope of the other referral apps. It's because I tried a few, REALLY didn't like how they worked, immediately uninstalled and eventually found referral candy. There are new ones out there, but I haven't bothered and I feel like that in itself is something.

This app works wonders. It works brilliantly and it's super simple. If anything, it really under credits itself for how many sales it generates in the dashboard from my experience.

My business runs mostly on referrals, so ReferralCandy offered a way to increase sales.

Pros
- It runs itself. I have many things to think about but ReferralCandy pays out regularly without me having to log in AND it recruits for you by emailing customers about the opportunity to become a referrer.
- No setup. I just installed it and it worked.
- Flexible pricing. All the other equivalent apps (ie affiliate apps) have pricing that increases exponentially based on volume, making all of it outside of my price range (and they often aren't transparent with it either). ReferralCandy is perfectly priced and affordable. Also easy to cancel if needed.
- Great support. They are very active and helpful.
- Fairly customizable. You can change the email templates, add a referrer login to your website etc.
- They are developing new features.

Cons
- Currently they do not support "deep linking" (referrers sharing specific products) but the support has been communicating with me about this feature which is in development.
- Doesn't integrate too well with Google Analytics. All referrers links become a single source. You'd have to seperately log into ReferralCandy to see where you're referrers are coming from.
- It might be a little hard to test for the first time since you must make the referral order from a different computer than the one you created the referrer account.
- It's not an all out affiliate program, although extremely similar. It is simplified so doesn't have the same analytic features or affiliate marketplace. In many cases this is a plus because of ease of use.

Overall, I would highly recommend at least trying it. It works perfectly for us and we will continue to use it.

Great program! Our customers love it!