Referral Candy & Affiliate
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Avis (2 175)
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I like that I was assigned a dedicated customer service rep, Jelson, who has very courteously answered my many questions and helped with any issues I've encountered. Customer service is excellent! Just one cautionary note - there is currently no notification of failed (unclaimed) reward payments, but hopefully they will add this feature soon.
I appreciate your feedback! Send us a message anytime you need help! - Jelson
Amazing app, easy to set up but I asked a little help and Karen from the support help me to be ready to launch my referral campaign from zero to launch. Thank you very much Karen!
Incredibly helpful and FAST customer service, Ines was very patient and kind and helped me with an resolved several requests - would highly recommend this app!
Thank you for recommending the app and for a great review! Let us know any time you need assistance! - Ines
Derek from Referral Candy went above and beyond to help me resolve a few problems I was having when customizing my referral program. He was so patient and really explained all of my questions in simple detail so that I could understand what was going on. I can't recommend them enough!
Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!
Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.
Fantastic Customer Service I was assisted by Katherine. She was very helpful and knowledgeable and was able to help me with the issue I was experiencing.
It was my pleasure assisting you! I appreciate the review. Just let us know if you need any assistance! - Katherine
JC was great in guiding me on how to get our referral program set up :) excited to get it live! So far it has been a smooth process.
We're thrilled to welcome you to ReferralCandy. Looking forward to seeing your campaign go live. :)
-Jc
Great app for running referral campaigns as it has all the features that we need. Their customer support has been amazing ever since we installed the app, thanks to Jon and Ines :)
We're glad to know that our app suits your company's needs! We look forward to seeing great results on your referral program. :)
- Jon and Ines
still setting it up but just wanted to come on to say Jelson has literally already been so helpful and so quick at responding. Only downloaded it about half an hour ago and responded within about 30 seconds. Insane service.
I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Jelson