Referral Candy & Affiliate , 2 132 avis
Affiner
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Par note
Great customer service from Derek to help me figure out how to use our own domain as the send-from address.
These guys are there for you 110%. Their support network is like nothing I've ever experienced and they will stick to their word. If you need something done, they WILL do it. A+++++
Haven't got a referral yet but the app seems to be working as it should. Adjusting our send dates to help with this. Customer support was great. talked to Vino and he was big help in setting things up properly.
Thank you for writing this review! I really appreciate it. Please reach out anytime you need help. :)
- Vino
-Great support from Tippy! Fast, accurate and nice, which helped me set up the service in no time. Look forward to using it
-Update: great support from Karen as well! Fast and useful replies to check on our program setup
ReferralCandy is a very useful, straightforward platform that helps you incentivize customers to share your products and brand with others. I recently had some questions and was assisted by Jon, who resolved my issues. Thank you again!
Thank you for your review! I'm happy to assist! Reach out to us any time you have questions! - Jon
I have JUST installed the app, so I have yet to see results. So, I cannot offer a review on the app, however I would like to offer a review on Jon, who was the representative who assisted me. Jon was very friendly and accommodating, and answered my questions directly and clearly. As a matter of fact, I realized I had another question after we hung up, and I am hoping I can reach Jon again directly, since he was so helpful the first time. Thank you again and I look forward to watching my business grow using Referral Candy. Thanks again, Margi Mason, Mrs. Mason's Co.
I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.
Very good support and awesome app! Would highly recommend this to anyone who is trying to run a referral program.
Brilliant customer service from Cris. Answered all my questions quickly and clearly. Looking forward to getting started!
If you need further help on your campaign, we're here for you! - Cris
Lorraine was very quick to respond and tentative. She reached out to the ReferralCandy engineers and found a solution quickly. Great customer support!
The stand alone app itself (not the Shopify app, but actual app) is always improving but has room for growth (hints 4 stars)