Avis (2 173)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 mai 2018

Thanks so much for your above & beyond help, Jon!

Rock Paper Shears
États-Unis
Environ un an d’utilisation de l’application
24 mars 2020

Derek from Customer Service was very helpful! We're just starting to use the app and he helped troubleshoot some questions and uses cases super efficiently.

SpoonfulOne
États-Unis
Environ un an d’utilisation de l’application
22 septembre 2021

Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.

Baken
Singapour
Environ un an d’utilisation de l’application
ReferralCandy a répondu 24 septembre 2021

Thanks so much! Glad I could help. — JC

Modifié le 20 novembre 2019

Tippy was very helpful in helping me set up a campaign. within minutes He was very knowledgeable I am about to launch this and am excited to see the results.

Blue Heron Yarns
États-Unis
Environ un an d’utilisation de l’application
20 octobre 2020

Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!

Scentses + Co
Malaisie
Environ un an d’utilisation de l’application
15 mars 2023

The platform works absolutely amazing without much effort. The support team is equally good. Recently I had a chat with Jon and he assisted me for more than one hour..Respect his patience !!

60beans
Allemagne
Environ un an d’utilisation de l’application
ReferralCandy a répondu 17 mars 2023

Thanks for the shout out! I appreciate it. Reach out anytime you need help! - Jon

29 avril 2019

This rating is for the customer service we've received so far. We signed up for Referral Candy but as we are in the process of updating our website we weren't ready to activate it yet. Karen M. has been most helpful - she was able to temporarily pause our account so that we could activate it when ready. Also checked in to see how we were doing.

Nona Lim
États-Unis
Environ un an d’utilisation de l’application
15 décembre 2020

I've found the app to be intuitive and easy to set up. I was able to email all past customers to invite them to our new referral program. Derek Benito was very helpful in reviewing our set up and suggesting optimizations.

FireCreek Snacks
États-Unis
Environ un an d’utilisation de l’application
21 février 2023

Jon Dolor was such an amazing help today!! He was very quick to respond and very helpful!
Thank you for your assistance!!!

ValAsta LLC
États-Unis
Environ un an d’utilisation de l’application
ReferralCandy a répondu 21 février 2023

You are very welcome and thank you very much as well for the positive feedback! - Jon

5 mai 2022

I like that I was assigned a dedicated customer service rep, Jelson, who has very courteously answered my many questions and helped with any issues I've encountered. Customer service is excellent! Just one cautionary note - there is currently no notification of failed (unclaimed) reward payments, but hopefully they will add this feature soon.

Ameo Life
États-Unis
Environ un an d’utilisation de l’application
ReferralCandy a répondu 1 juin 2022

I appreciate your feedback! Send us a message anytime you need help! - Jelson