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Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!
I appreciate your kind words! We always strive to go above and beyond! - Jelson
This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!
Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!
It's a great app! Super easy to set up and use. Especially love the option for customers to donate their earnings as well.
Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.
Thank you for your review. Let us know if you need help with the liquid code! - Darren F.
Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials
Thank you kindly. All the best for your program! Jon D.
I was able to speak with Tippy after initial contact. He was awesome to work with and helped me optimize our campaigns. Great service and great app!
Tippy was amazing and helped me with some features I was not aware of. He is so nice and gave me positive and encouraging feedback!!! I wish all customer service representatives were like him :)
I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!
We're glad you're happy! Reach out any time! - Dwight
We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.
Thank you for your kind words. JC will be delighted to hear it! - Bryan B.
very reactive and very patient, very good service