Avis (2 140)

Note globale
4,9
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 juin 2020

Karen was great and really Helpful :D Thank's so much for editing my photo so I could fit it better into my referal program.

Organic Always
Australie
Environ un an d’utilisation de l’application
11 décembre 2020

We have been using this app for awhile and there is one major item we believe it is missing... there NO way to "Approve" a referral. We have made a request to add an "Approve" option to other options: Delete, Void, and Ban, but we were told, an "Approve option is currently not in place within the dashboard, but this is something I can raise to our design team" ... without an "Approve" option, even after we review a referral it will continue to show "pending review" since there is no way to "Approve" a referral... this appears to be a major omission to us. If an "Approve" option is added we will revise our rating...

Big Sky International
États-Unis
Environ un an d’utilisation de l’application
ReferralCandy a répondu 23 avril 2021

Hey Bob, thank you for your review, and for using us for over a year.

We're sorry that this crucial feature is lacking.
We're redesigning the way transactions are handled (suspicious or otherwise), and we're building a Fraud Centre to make it easier for retailers to manage.

We hope you'll give us a chance in the future as well, thank you. --Darren F.

31 octobre 2018

I recently used Referral Candy for a campaign we ran. It was so easy to use and integrated seamlessly. Being able to customise the messages as well was great. On top of all that, the customer service was excellent, always on hand to help out with anything.

Gym+Coffee
Irlande
Environ un an d’utilisation de l’application
27 octobre 2021

Everything good. Great Service. (Y)
Thank you Cris for helping us out via E-Mail.
Greetings from Germany

Viamontis
Allemagne
Environ un an d’utilisation de l’application
ReferralCandy a répondu 27 octobre 2021

We're glad Cris was able to help! - Tom

28 mai 2021

I needed help in getting started and Dwight was very patient and helpful. I now all set up and ready to start sending referral emails.

Big Potato Games
Royaume-Uni
Environ un an d’utilisation de l’application
ReferralCandy a répondu 1 juin 2021

Thanks so much! Glad I could help. — Dwight S.

17 mars 2023

Great app and great support by Ines, fast, flexible and on point. Looking forward to see how the marketing option further develops our shop.

YPSI
Allemagne
Environ un an d’utilisation de l’application
ReferralCandy a répondu 17 mars 2023

Thank you for the review! I'm excited for you! Send us a message if you need assistance! - Ines

15 décembre 2021

Mardie was very helpful in helping me set up Referral Candy. She walked me through the whole process until I was able to get everything sorted out. I was impressed with her customer service

RapidTests
Royaume-Uni
Environ un an d’utilisation de l’application
ReferralCandy a répondu 15 décembre 2021

We're glad to hear we impressed you! If you need further help, feel free to reach out! - Mardie

21 octobre 2019

This app helped me implement a customer referral program in no time. It's early days yet but it's a huge time saver for what could have been a time-consuming development and monitoring exercise. Special call out to Tomas from Customer Support has been really helpful and patient. resolving my queries through to resolution.

Tiffinly
Australie
Environ un an d’utilisation de l’application
13 décembre 2018

Referral candy worked very well and the customer service team was a huge help. Tomas went above and beyond working with me over an hour to setup my account and make sure that everything was in order for my store.

SimbaStocks
États-Unis
Environ un an d’utilisation de l’application
18 avril 2021

I asked a couple questions about rewards and social sharing and Dwight was quick to answer them. Thanks so much.

イノセント まんま、飲むフルーツ オンラインショップ
Japon
Environ un an d’utilisation de l’application