Avis (2 174)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 avril 2020

Really good customer service with a timely response. We personally had a great experience with Benz on the team!

ChopFit
États-Unis
10 mois d’utilisation de l’application
21 mai 2020

Even though the app isn't as intuitive as I hoped for, their customer support is on point, well educated, friendly and skilled to help and lead you through the process.

GOAT STORY
Slovénie
10 mois d’utilisation de l’application
1 mai 2020

Had a really good experience with Tom Koetz this week! he was very quick to respond with a solution for my request. great customer service!

Fetched.Co Store
Australie
10 mois d’utilisation de l’application
28 mars 2022

Support staff is very responsive and helpful! Mardie made my transition from being on woocommerce referral candy to switching to shopify seamless and easy!

International Beauty Institute
Canada
10 mois d’utilisation de l’application
ReferralCandy a répondu 28 mars 2022

Thank you for your review! I appreciate it. Happy to have been there for you during your account migration! - Mardie

25 mars 2022

the staff was helpful and patience to deal with my issues over the chatbox, with very clear image explaination!

Little World Builder
Royaume-Uni
10 mois d’utilisation de l’application
ReferralCandy a répondu 28 mars 2022

I'm glad to have helped you out with your concerns. Pleasure is mine! :)
-Jc

18 juillet 2016

Great customer service - Ferry has been great! A**

Mrblancteeth
Royaume-Uni
10 mois d’utilisation de l’application
1 décembre 2016

I just started using this program, and being a not-so-technically skilled small business owner, this was scary. Naturally, I goofed up and didn't read something so when the referral program didn't work as I thought, I panicked. I contacted the tech support, got immediate emails, and the person assigned to me went directly to the engineers, looking for what went wrong, only to find that i skipped a step in the process. He was so kind about it and sent me an article walking through EVERY STEP of the piece I was missing. Never once did he blame me or show aggravation for having to search for something R.C. didn't do. Nope. He just rushed to help me fix it. I love this! Thank you, Bryan!!

Indiraskin
États-Unis
10 mois d’utilisation de l’application
26 août 2019

Great support. Tippy helped me set up and customize the app. Thank you! Now we are curious about the results.

Lyght Living
Allemagne
10 mois d’utilisation de l’application
30 novembre 2021

Dwight provided excellent customer support! Super responsive and helpful — answered all of my questions and even extended our free trial another month so we can test things out more.

Mumu
États-Unis
10 mois d’utilisation de l’application
ReferralCandy a répondu 30 novembre 2021

Thanks so much! Glad I could help. — Dwight

27 septembre 2021

This is my first day using Referral Candy wouldn't have been possible without Dwight the customer service rep. He probably is annoyed with how many questions I asked but always had an answer.

Retail Preorder
États-Unis
10 mois d’utilisation de l’application
ReferralCandy a répondu 27 septembre 2021

Thank you for five stars! More questions, the better! If you have questions, just let us know - Dwight