Referral Candy & Affiliate

Referral Candy & Affiliate

Avis (2 175)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 mai 2021

i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond

Homemade Dubai
Émirats arabes unis
8 mois d’utilisation de l’application
ReferralCandy a répondu 13 mai 2021

Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.

Modifié le 29 mai 2023

Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions.

Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying

UPDATE:
Issues solved

Sybotanica
Pays-Bas
8 mois d’utilisation de l’application
ReferralCandy a répondu 6 avril 2023

Thank you for the feedback. We understand how these requests could get annoying at times. Our engineers are already looking into your most recent concern and a Customer Success Manager will get in touch with you to ensure your that our app is working for you,

8 janvier 2019

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

DAWN LEVY
États-Unis
8 mois d’utilisation de l’application
20 mars 2020

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Black Oak Coffee Roasters
États-Unis
8 mois d’utilisation de l’application
30 novembre 2022

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

LUSH & DEW
États-Unis
8 mois d’utilisation de l’application
ReferralCandy a répondu 6 décembre 2022

Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help.
-Benz

27 octobre 2021

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.

Vibe
États-Unis
8 mois d’utilisation de l’application
ReferralCandy a répondu 27 octobre 2021

Thank you for five stars! Reach out any time! - Dwight

3 février 2023

Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.

8dio.com
États-Unis
8 mois d’utilisation de l’application
ReferralCandy a répondu 6 février 2023

We are so happy that ReferralCandy is working great for you! And thank you for this review by the way. :)
- Cris

4 juin 2019

The app is easy to use and setup, providing great analytical tools to see how well your referral scheme is performing against industry averages. The support team is also very responsive and actively seeks to provide guidance - a special thank you to Jon for his ongoing support.

BOXRAW
Royaume-Uni
8 mois d’utilisation de l’application
24 novembre 2021

Amazing customer support! Cris was a great help - I can count on him to assist me with any questions that I have. Thank you!

Mother Root
Royaume-Uni
8 mois d’utilisation de l’application
ReferralCandy a répondu 24 novembre 2021

Thanks so much for the feedback! If you need help again, just let us know - Cris

24 septembre 2021

The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!

Garden Street Gin Club
Australie
8 mois d’utilisation de l’application
ReferralCandy a répondu 24 septembre 2021

Thanks for your kind review! I'll be sure to let Jelson know! - Tom