Avis (2 143)

Note globale
4,9
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 mai 2018

Great customer service: fast and reliable.

Shop Notablenotebooks
Espagne
7 mois d’utilisation de l’application
17 juillet 2020

Brand new to the app but so far so good. Jon really helped me get my first offer up and running. Thank you.

Rosa & Bo
Royaume-Uni
7 mois d’utilisation de l’application
24 décembre 2019

We had some initial queries. I was impressed that 2 of the Referral Candy customer service team took time on Christmas Eve to set up a Hangouts call from home and take us through the issues, carefully resolving them. Kudos to Derek and Benz at Referral Candy. Many thanks and Happy Holidays.

helph-hq
Royaume-Uni
7 mois d’utilisation de l’application
16 novembre 2022

Hey! We have been using Referral Candy for almost a couple of years and it is great how easy it is to have a Referral Program thanks to them. The support is excellent and especially JC has been really helpful with all our needs and questions :)

Oscars Farm (UK)
Royaume-Uni
7 mois d’utilisation de l’application
ReferralCandy a répondu 12 décembre 2022

I appreciate the review! Thanks for being with us for the past years! - JC

19 mars 2019

After almost a year without a glitch needed some help from referral candy support. Contacted them through chat and Derek took care of it in under 10 minutes. Couldn't be happier.

PuricomUSA
États-Unis
7 mois d’utilisation de l’application
2 septembre 2022

The tool is great although it is not as friendly if you have to set it up in another language that is not English and the process is a bit tedious. The support was great though, Jon helped me out with the issues I had and got me back on track. So shoutout to Jon. Looking forward to seeing what results I get from the app.

ona
Mexique
7 mois d’utilisation de l’application
ReferralCandy a répondu 7 septembre 2022

Glad to have assisted you with your concerns. Thanks for writing an awesome feedback as well. :)
- Jon

17 mai 2019

Jon was super helpful in helping us get some extra data about our referral program that isn't immediately accessible from the dashboard. He was very responsive and overall the customer service has been great!

Last Brand
États-Unis
7 mois d’utilisation de l’application
30 mars 2023

great customer experience, and if you set it up in your emails easy to get an ROI. Don't expect overnight results, but it builds over time.

Great to work with JC (from the RC team), always there when i need him.

PEAK CHOCOLATE
Australie
7 mois d’utilisation de l’application
ReferralCandy a répondu 31 mars 2023

We are so excited to see amazing results in your referral campaign. :)
- JC

6 avril 2021

We recently launched our Referral Candy program and had some confusion about the back-end settings. Karen was very attentive and helped me quickly sort out the issues we were having. She spent time sending customers their discount codes and making sure we were set up from here on out. Thank you again, Karen!

MUNICIPAL
États-Unis
7 mois d’utilisation de l’application
2 mai 2023

Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.

BingCases
États-Unis
7 mois d’utilisation de l’application
ReferralCandy a répondu 4 mai 2023

You were also a delight to work with. Look forward to seeing great results in your campaign.
- Cris