Referral Candy & Affiliate

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

Karen is awesome. She walked me through the system and help us set everything up. Definitely sticking with RC not only because its a cool product but its really the service that gets you.

ReferralCandy is great! I've been using it for a long time on our WooCommerce-based store but am now migrating over to Shopify. While building our new store, I needed help with a weird issue (that turned out to be caused by another app) and Karen walked me through what to check. Without her help I wouldn't have even thought to look in the other app's settings to see what it was adding to each page.

ReferralCandy is an easy way to let customers become advocates, and it works great for us... and pays for itself very very quickly. Thanks!!

Just started using it with the Klaviyo integration and Derek Benito from customer service was really helpful to get me started when I had questions.

My existing customers keep on using the referral on themselves. Other than that, I have hope that this referral program will bring much more sales in the future. It says in their FAQ that customers will not be able to claim the code on themselves again because Referral Candy will check the information after they are in the database.

The app is very easy to use and highly customizable. Thank you for helping me scale!

Great app and functionality but the best part has got to be the customer support. Special thanks to Jelson for exceptional customer support and patience regarding our issue - 10/10.

Amazing support from the team at Referral Candy. It does take a while to establish traffic flow (we are in month 4-5) but so far it has been very good!

Huge shoutout to Benz Jalali for the amazing and responsive support.

The App is very interesting, and it works well, it tracks the events well.

Against this, I would say that I would like the emails that it offers you to be translated directly so as not to have to spend so much time on it.

The customer service is great, fast and responsive.

They are very attentive and really look for a solution that suits your problem.

Special mention for JON, he was very kind, attentive and very very good at his job.

If I were his boss, I'd say he's a guy to watch out for.

Works great :) Have used this at my other company before Antonia Saint NY and liked for both. And Karen, the customer service rep was really helpful.