Referral Candy & Affiliate
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (2 175)
Affiner
-
Par note
Had a really good experience with Tom Koetz this week! he was very quick to respond with a solution for my request. great customer service!
Support staff is very responsive and helpful! Mardie made my transition from being on woocommerce referral candy to switching to shopify seamless and easy!
Thank you for your review! I appreciate it. Happy to have been there for you during your account migration! - Mardie
the staff was helpful and patience to deal with my issues over the chatbox, with very clear image explaination!
I'm glad to have helped you out with your concerns. Pleasure is mine! :)
-Jc
Great customer service - Ferry has been great! A**
I just started using this program, and being a not-so-technically skilled small business owner, this was scary. Naturally, I goofed up and didn't read something so when the referral program didn't work as I thought, I panicked. I contacted the tech support, got immediate emails, and the person assigned to me went directly to the engineers, looking for what went wrong, only to find that i skipped a step in the process. He was so kind about it and sent me an article walking through EVERY STEP of the piece I was missing. Never once did he blame me or show aggravation for having to search for something R.C. didn't do. Nope. He just rushed to help me fix it. I love this! Thank you, Bryan!!
Great support. Tippy helped me set up and customize the app. Thank you! Now we are curious about the results.
Dwight provided excellent customer support! Super responsive and helpful — answered all of my questions and even extended our free trial another month so we can test things out more.
Thanks so much! Glad I could help. — Dwight
This is my first day using Referral Candy wouldn't have been possible without Dwight the customer service rep. He probably is annoyed with how many questions I asked but always had an answer.
Thank you for five stars! More questions, the better! If you have questions, just let us know - Dwight
Katherine was extremely helpful and was able to process my request in no time. Thank you for your great service!
It was a great pleasure assisting you with your concerns, and thanks as well for this review. I really appreciate it. :)
- Katherine
The system is easy to use, customer support is fast and very comfortable.However, there is one point to worry about.
When canceling, all the created data will be erased, so I want a function to retain this. If the data disappears, translation work and text creation will be difficult again, so there is considerable resistance.