Referral Candy & Affiliate

Referral Candy & Affiliate

Avis (2 176)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
31 août 2022

I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.

Stryke Club
États-Unis
8 mois d’utilisation de l’application
ReferralCandy a répondu 31 août 2022

I appreciate the review! It was a pleasure assisting you today! - Karen

8 avril 2021

Well I guess a HUGE problem with shopify apps is that you find yourself in a new app and it massively lacks customer support. Not Referral Candy. I kicked them an e-mail and these people are really on it! They instantly helped me our with everything in such a professional manner! Finally someone understands excellent customer service. No bs, no bla bla just straight excellent assistance! Cheers

Niyok Natural Cosmetics
Allemagne
8 mois d’utilisation de l’application
25 janvier 2022

Easy to use tool! It's an all-in-one app for your referral program. Highly customizable. On top of that, an excellent customer service.

Evident
Canada
8 mois d’utilisation de l’application
ReferralCandy a répondu 25 janvier 2022

We're glad Caye was able to help! - Tom

28 septembre 2021

amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!

Hilltop Fruit
Australie
8 mois d’utilisation de l’application
ReferralCandy a répondu 1 octobre 2021

Thanks for the review! Reach out any time! - Derek

Modifié le 1 juillet 2020

great support from CS staff! Derek was kind enough to chat with me for more than two hours to solve the problem. Thank you again!

Pocco | 北海道まるごと子供がよろこぶ食前アイス
Japon
8 mois d’utilisation de l’application
21 novembre 2023

Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!

coofandy
R.A.S. chinoise de Hong Kong
8 mois d’utilisation de l’application
ReferralCandy a répondu 27 novembre 2023

Thank you so much and it was a pleasure to have assisted you today. :)
- Ines

27 décembre 2018

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

Harbor
États-Unis
8 mois d’utilisation de l’application
4 novembre 2019

5 Stars specifically for Tippy's customer service. He was un-relenting to help us with some wonkyness in re-activating a Shopify experience. Thanks Tippy!

HAVEN Lock
États-Unis
8 mois d’utilisation de l’application
Modifié le 23 septembre 2019

Our store is a bit more complex (due to our backend) when it comes to coupons. That said, the functionality of Referral Candy is working for us.

What's more, is Derek's excellent customer service. He's been very helpful throughout (we need more than what I would imagine the regular buy/sell website would) and is so responsive. I've really appreciated all his help throughout the process of getting our program up & running.

dresst
Canada
8 mois d’utilisation de l’application
13 mai 2021

Although I am just getting started with Referral Candy, the support team and especially Derek has been extremely patient and helpful. Derek walked me through the entire process carefully and I very much appreciated that. Thank you!

Goodspread
États-Unis
8 mois d’utilisation de l’application
ReferralCandy a répondu 20 mai 2021

Appreciate the kind words, happy I was able to help! -- Derek