Referral Candy & Affiliate , 2 135 avis
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In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.
Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza
The app is super easy to setup, implement and debug - would recommend to anyone!
JC was also super attentive for when I needed some help!
Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC
Katherine provided excellent support; she was able to help me with every little question I had. The support was fast and friendly. I would definitely recommend it!
It's a pleasure assisting you with your concerns. Thank you again for this feedback.
- Katherine
Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out
Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine
Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.
Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future.
- Katherine
great service, instant help. Very thankful for the support of this app.
Thanks again for this review. You are amazing too! :)
- Lorraine
Katherine was a great help in explaining how the process works for advocates, and she was proactive at helping me improve my presentation!
You are welcome, and thanks again for writing a review. I really appreciate it. :)
- Katherine
Would definitely recommend Referral Candy so far. Set-up was very easy and upon having my first question, I simply used the chat support and got my question answered immediately. Innah with the support team was very helpful!
You can get back to us anytime you need assistance. Thank you! :)
- Innah
Cris from Referral Candy helped me set up my first Campaign! the attention the team gave me was really fast and professional.
It's what we do best in our team, and it has been a pleasure working with you. :)
- Cris
Customer service is outstanding and I received kind support. Will use the plan then.
Glad to know you will continue with our referral campaign. Thank you so much and reach out anytime. :)
- Cris