Referral Candy & Affiliate

Referral Candy & Affiliate

Recensioni (2.176)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
19 marzo 2019

Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.

LUMIONskin
Stati Uniti
8 mesi di utilizzo dell’app
22 luglio 2016

Very helpful customer service, they always reply quickly, and help with everything possible. Thanks Adam

Storesheets
Stati Uniti
8 mesi di utilizzo dell’app
12 maggio 2021

i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond

Homemade Dubai
Emirati Arabi Uniti
8 mesi di utilizzo dell’app
ReferralCandy ha risposto 13 maggio 2021

Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.

Data modifica: 29 maggio 2023

Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions.

Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying

UPDATE:
Issues solved

Sybotanica
Paesi Bassi
8 mesi di utilizzo dell’app
ReferralCandy ha risposto 6 aprile 2023

Thank you for the feedback. We understand how these requests could get annoying at times. Our engineers are already looking into your most recent concern and a Customer Success Manager will get in touch with you to ensure your that our app is working for you,

28 aprile 2017

Great integration with Shopify. Customer service (John D) was very helpful in answering all of my questions. He stayed on with me until everything was resolved and even suggested how I can get back in touch with him if anything else came up. Great job!

Fusar
Stati Uniti
8 mesi di utilizzo dell’app
8 gennaio 2019

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

DAWN LEVY
Stati Uniti
8 mesi di utilizzo dell’app
20 marzo 2020

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Black Oak Coffee Roasters
Stati Uniti
8 mesi di utilizzo dell’app
23 settembre 2016

Super support from Karen today. She helped me get through the last hurdles before going live. I am excited to get things rolling. Thanks again, Karen!

Bully Style
Stati Uniti
8 mesi di utilizzo dell’app
30 novembre 2022

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

LUSH & DEW
Stati Uniti
8 mesi di utilizzo dell’app
ReferralCandy ha risposto 6 dicembre 2022

Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help.
-Benz

27 ottobre 2021

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.

Vibe
Stati Uniti
8 mesi di utilizzo dell’app
ReferralCandy ha risposto 27 ottobre 2021

Thank you for five stars! Reach out any time! - Dwight