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We haven't implemented the app yet but so far their customer support has been great. Maddie was very quick to reply and assist.
We're here for you if you need further help. You can always reach out to us! - Mardie
This app is very user friendly and the ready to go templates look great. I set it up myself but Benz was really proactive and at getting in touch to recommend some improvements. I am sure that it will be successful in bringing in lots of referral revenue :)
Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)
Its a Great tool for referrals and targeting new audiences and customers ,helped our store a lot ! Also great customer support !!
Thank you so much for writing a review. I truly appreciate it! :)
- Innah
Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.
We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :)
- Katherine
They are very responsive and Tippy helped us with the platform switch. It's not ended yet but it was helpful to have quick responses.
The only issue is that you can't connect more than one store with same ReferralCandy account.
I haven't tried the app but JC Fajardo has been very helpful in setting it up and understanding our queries.
Many thanks again for the review and please feel free to write to us if there is anything else. - JC
Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.
Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.
THX for Benz!!!! she is very patient and help me A LOTS!~ She shows me the detail and let me figure out my problem straightly.
Finally have created my first referral campaign! Thanks for the help from Tomas for the prompt reply and helpful suggestion:)