Referral Candy & Affiliate
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Good product. They have great customer service. I've never left a review, but they have been really helpful. Derek is the HOMIE.
Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).
Automated, largely set-and-forget it programs are great when they work, and this has. The only downside is that we still experience a low amount of fraud that doesn't get flagged. Nonetheless, the overall ROI and experience has been quite positive. Support has been responsive, too.
Hi,
I had Ferry help with me my queries about ReferralCandy and he was excellent, a really good help. I have called 3x and each time spoken with Ferry, I have actually requested to have him help me.
Very happy with the customer service!! Would recommend!
Great job Ferry!!
Great customer service. Katherine was very helpful, knowledgeable and quickly responded to all queries in regards to setting up the account.
Thank you for your positive feedback! We work hard in ensuring we provide reliable customer support and we're delighted that this has been reflected in your experience. - Katherine
I'm giving this app a second try since I think I've deleted it a bit too fast...
Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.
ReferralCandy is always helpful, prompt, and provides great assistance when needed.
Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot
We always strive to provide the best service to our customers and we're so glad that you appreciate it. Let us know anytime you need help. :)
- JC
Great app and excellent customer service. I had an issue and they jumped on a call with me to solve everything. Highly recommended.
Lorainne was amazing! She helped me fix a quick issue i was having with uploading past customers to invite them to the referral plan. She was thoughtful and fast acting in getting my problem fixed. Thanks Lorraine!
Thanks for the review! We're glad Lorraine was able to help! - Bryan B.