Referral Candy & Affiliate
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Very helpful support and easy implementation.
I am happy with this app, it's very easy to use! Tippy has been incredibly helpful and is always happy to assist me when I have a query. He has helped me previously with a paypal issue and today he helped me through a skype call where I was able to learn and understand my campaign better and help a customer with her referral. Thank you.
Adam at support team is incredible. Extremely helpful and patient with our questions and even took the initiative to offer support in areas where we least expected they would.
I haven't published my referral program yet, but I can say the user interface is easy to use. Also, Referral Candy has a great, very efficient, reactive and friendly user support! Thanks!
Karen has been an awesome rep. She is very responsive and helpful. My only complaint with RC is that the only payment option is paypal. That is very limiting for a lot of customers. Please add more payment options!
Derek was very informative and he was able to guide me through the process of how to run campaign in a very easy and explanatory way.
Thank you!
Super responsive customer service - Adam has always been on hand to help with our set up. We had a lot of questions to do with our setup and we've always got quick answers. Overall, referral candy has been a great solution for us
We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services.
Thanks & Regards
Satopradhan Vision team
Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.
I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.
Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon