Referral Candy & Affiliate

Referral Candy & Affiliate

Recensioni (2.175)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
16 ottobre 2016

The support is amazing. I have never had anyone be so helpful. Not only did they answer my question, but I wanted the html to look a little different and they quickly went in and changed it on the fly. In addition, he took the time to walk me through the entire product. I would give the support an A+. MBradley

Ourskinny
Stati Uniti
Oltre un anno di utilizzo dell’app
19 agosto 2019

I had some questions about customizing elements of the app and Tippy was very helpful. The time difference between us had him online with me at 3 am his time to accommodate my schedule. The app is wonderful, but the customer service is even better.

Savor Fresh Group
Stati Uniti
16 giorni di utilizzo dell’app
7 maggio 2020

Derek B. from Referral Candy was a complete lifesaver. He just transformed my experience of the site / the app. He was patient, thoughtful, diligent, and spent hours (4+ hours and counting) and helping me make sure that everything was just right. It's customer service like this that makes me excited to use the app and learn more. Through his help and expertise, he has helped us create a program of which we can be so proud.

thememorybanks.com
Stati Uniti
16 giorni di utilizzo dell’app
2 ottobre 2020

Derek! Is the best online customer service is very professional This is the best customer service.Derek! Is the best online customer service is very professional This is the best customer service.

Qiewa
Stati Uniti
16 giorni di utilizzo dell’app
Data modifica: 21 febbraio 2018

I love referralcandy's customer support they're all awesome especially Adam and John they rock! When you have a problem they will always give you solutions and they never give up until a certain concern is not yet fixed.

2/1/2018 - Karen assisted us for a reward issue. We found what seems to be the problem and now checking with our manager since its a custom reward related. Very accommodating and friendly vibe which is great :)

2/22/2018 - Tippy was cool! He always helped me look for things and he's so friendly.

Simplyearth
Stati Uniti
Oltre un anno di utilizzo dell’app
3 novembre 2016

Great app! Only just started using it and Ferry was so helpful getting it all set up. We look forward to increasing sales and awareness with this app! Thanks guys.

Imossi London
Regno Unito
Oltre un anno di utilizzo dell’app
21 luglio 2016

Loving ReferralCandy! Customizable, easy to use and already driving additional leads to us. Join today. The 30 day trial makes this a no-brainer!

Ender Legard Shapewear
Regno Unito
Oltre un anno di utilizzo dell’app
Data modifica: 20 marzo 2018

This app has been great, we have implemented it a few months ago and are loving it so far. The support (from Tomas in particular) has been outstanding - we had some questions related to branding and styling and they were addressed extremely well by Tomas. Thank you Referral Candy - we will definitely be referring you to our friends :)

Bhumi Organic Cotton
Australia
Oltre un anno di utilizzo dell’app
17 gennaio 2019

Good: Simplicity. Just a couple of minutes and it's up and running. You never have to worry about payments or any of the tracking, all automatic.

Bad: it's difficult to customise to a way that feels like people are naturally interacting with your site. There is always this awkward layer of referral candy which can be off-putting for customers.

We used it for 10 months on 2 sites, to mediocre results. Our best brand ambassadors didn't like it, so we're stopping using it.

Enda
Stati Uniti
Oltre un anno di utilizzo dell’app
ReferralCandy ha risposto 13 maggio 2021

NB: this review is from 2019, about a previous version of ReferralCandy

Thank you for trying us out. We'd love to hear more about your experience. Many of our other customers are delighted with the amazing results they achieved. In terms of branding, many merchants like using our Simple Theme - that allows for customization that works well with most brands and across emails for many devices. We'd love to share it with you - please reach out and we'll be happy to help. - Jaime R.

3 dicembre 2021

Super App! Klappt alles hervorragend. Wir sind sehr glücklich über den guten Support und die Funktionen.

Ölich
Germania
10 mesi di utilizzo dell’app
ReferralCandy ha risposto 6 dicembre 2021

Thank you so much for the feedback! If you need further help, feel free to let us know! - Jon