Referral Candy & Affiliate
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
Recensioni (2.218)
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In base alla valutazione
It's a good app, and even though I've only just started using it, I think it's going to be a good experience. The customer service staff also helped me enthusiastically and quickly solve the problem
Thank you for your kind words. Dwight will surely be delighted to see this! - Tom
This app has great bones, but it leaves a lot to be desired.
PROS:
It is certainly a comprehensive app, with lots of control, lots of options and the setup and walkthrough process is spot on. Really great on that front.
CONS:
After getting the emails setup, getting the app installed and running, I went to examine the "pages" that my customer sees when they are engaging with the referral program. These pages are flat out ugly and it is embarrassing to send my customers to these pages. They honestly feel like an afterthought, like someone just slapped them together and went on their way. I take great care to make the entire experience of my ecommerce site look nice and function nice. To add this on completely destroys that. I stopped using the app for this very reason. I simply cannot send customers to pages that look as awful as these do. They do offer you the ability to fully code and customize the layout of these pages, but for a non-techinical site owner, this is a monumental task that would involve hiring a knowledgable developer to do. Just like Shopify offers nice looking default free themes for their stores, ReferralCandy needs to do the same for these pages. I may return to this app if they fix the layout of these pages, but for now I will be using something different.
NB: This review is from 2016, about a previous version of ReferralCandy.
Thanks for your feedback! Our merchants have emphasized the importance of brand experience, and we've updated our Template Editor to allow full customization of pages and emails. We even featured some of the most beautiful designs on our blog.
We take brand experience seriously as well so I understand your frustration. I realize it's been a while, but if you happen to be looking for a referral program again, give us another try! We'll be happy to hop on a call and show you the upgrades to ReferralCandy's customization capabilities. - Bryan B.
good support - great help and right away available. it looks like we found a good referral program..
Thanks so much! Glad I could help. — Benz
Dwight was really helpful! Haven't start this app but already love it! ................................................
Very fast response, nice and helpful. Thanks!
Since I started to use this app I am having difficulty using the app but thanks to Katherine, member of their support team. Thanks for clearing up all of my questions, quite useful app.
You are definitely welcome, and it was a pleasure helping you out. :)
- Katherine
We had an issue with transferring our account onto Shopify and Jon did an amazing job at quickly helping us fix our problem!
Great support from Karen! Loving the app so far!
I downloaded the app and a guy named Tippy helped me. Excellent and courteous service answered quickly and patiently.
Great app, and excellent support service, especially from Lorraine who responded very quickly and kindly to our support request.
Thanks for the review! We're looking forward on the success of your referral campaign. :)
- Lorraine