Referral Candy & Affiliate

Karen was great! Very quick in her response. We found the issue and figured out what happened so it doesn't happen again.

Application is really easy to use and we are expecting great results. Derek was also a great customer service rep! Super helpful and available at a moments notice.

Karen was super helpful, kind, and to the point. Answered my question(s) immediately..great customer service :)

So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.

We've been using this app for a year. Referral emails look good, and the app is friendly. They have amazing support!

I was having an issue tracing a sale. Lorraine, over at chat helped me get the information I needed. Excellent service provided.

Kudos to her.

We have just started using the Referral Candy app but in addition to a wonderful user experience, we had to reach out to the CX team for some support with our Klayvio integration (*our fault, not theirs), and Erbin from their team was awesome to work with. He took the time to listen to our issue, walk us through the troubleshooting and provided a timely resolution that exceeded our expectations. Can't recommend the app and their service team enough.

Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service

Although I did have some issues with the app, Derek B and the support team go above and beyond to help rectify the problems and work with me to find the best solutions for my business. Would highly recommend them to anyone looking to leverage their loyal customers.

Great app! Once you install and personalize, just sit back and watch the referrals roll in. Karen is always there to answer my many many questions!