Referral Candy & Affiliate
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We are busying using Referral Candy to scale our Refer a Friend campaign. We have been very impressed with the development support and availability to get us up and running, and look forward to launching the campaign soon! Jon and Innah have been particularly attentive to us, which we truly appreciate!
Thank you so much for your kind words and for recognizing our support team. We're thrilled to hear they've been helpful in getting your campaign up and running. As you prepare for launch, feel free to let us know anytime you need assistance, I believe you have an open case with Jon. We're here to ensure everything runs smoothly and that you’re fully satisfied with your ReferralCandy experience.
- Dwight from ReferralCandy
Great app with good custom feature
Lets do better by the widgets
Overall, good functionality
Thanks so much for sharing your thoughts! I’m glad to hear you’re finding the app and its features useful. I also appreciate the note about the widgets, we’ll reach out to get more details so we can improve your experience further. Hopefully, with those refinements, it’ll feel even better for you moving forward. :)
- Roj
I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.
J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher
Hey there, thank you for being with us for over 3 years! One of our Success Managers will reach out to you so that we can better understand your needs.
Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.
Easy to set up and Jon provided timely, super helpful customer support. I just wish the app would allow the advocate to get their discount as a credit on their initial purchase rather than a coupon for their next purchase.
We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!
Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.
Thank you for your review. We'll do our best to earn that fifth star! - Darren F.
Good app, we don't use it a lot anymore but when we were it was great.
Great customer support provided by Mardie. She was super patient and very responsive with the follow-up materials.
Thank you for the kind words! Just let us know if you need any help - Mardie