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Jessa, were absolutely fantastic in helping me get started with ReferralCandy. Herexpertise and patience were invaluable, especially as I'm new to the world of referral programs. She took the time to understand my needs and tailor her recommendations accordingly, ensuring I got the most out of the platform. 5 stars out of 5!
Wow! This definitely made my day. Thank you so much for this wonderful review. :)
- Jessa
So far the app seems to fit my need. Got Derek to help me tweek it at the beginning. In the early stage at the moment, but so far so good
So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost.
Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact!
For the right business, Referral Candy can be a game changer.
Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :)
- Jon
Have been using Referral Candy for a few months now and the program has been great. I needed some help setting up referrals for subscribers through Recharge so Benz and Derek provided great help walking me through it and checking all our settings to make sure we are getting the most out of the program!
Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.
Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call.
Hope to hear from you. — Derek.
Tippy真的很耐心，插件也真的很好用哦，强烈推荐的哦；功能非常强大，完全帮助了客户对于我的网站的认知度，所以希望朋友们都可以来使用；Shopify有时会有点卡，但是这个插件完全不会影响到我的网速的呢，功能强大，满分
Great customer service. Was able to receive feedback very quickly to get situated. Excited to use this referral software.
Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!
Thanks so much! We're glad to be of service! - Benz
While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.
I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.