Referral Candy & Affiliate

Referral Candy & Affiliate

レビュー (2,176)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の9%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2019年3月19日

Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.

LUMIONskin
アメリカ合衆国
アプリの使用期間:8ヶ月
2016年7月22日

Very helpful customer service, they always reply quickly, and help with everything possible. Thanks Adam

Storesheets
アメリカ合衆国
アプリの使用期間:8ヶ月
2021年5月12日

i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond

Homemade Dubai
アラブ首長国連邦
アプリの使用期間:8ヶ月
ReferralCandyが返信しました 2021年5月13日

Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.

編集日:2023年5月29日

Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions.

Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying

UPDATE:
Issues solved

Sybotanica
オランダ
アプリの使用期間:8ヶ月
ReferralCandyが返信しました 2023年4月6日

Thank you for the feedback. We understand how these requests could get annoying at times. Our engineers are already looking into your most recent concern and a Customer Success Manager will get in touch with you to ensure your that our app is working for you,

2017年4月28日

Great integration with Shopify. Customer service (John D) was very helpful in answering all of my questions. He stayed on with me until everything was resolved and even suggested how I can get back in touch with him if anything else came up. Great job!

Fusar
アメリカ合衆国
アプリの使用期間:8ヶ月
2019年1月8日

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

DAWN LEVY
アメリカ合衆国
アプリの使用期間:8ヶ月
2020年3月20日

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Black Oak Coffee Roasters
アメリカ合衆国
アプリの使用期間:8ヶ月
2016年9月23日

Super support from Karen today. She helped me get through the last hurdles before going live. I am excited to get things rolling. Thanks again, Karen!

Bully Style
アメリカ合衆国
アプリの使用期間:8ヶ月
2022年11月30日

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

LUSH & DEW
アメリカ合衆国
アプリの使用期間:8ヶ月
ReferralCandyが返信しました 2022年12月6日

Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help.
-Benz

2021年10月27日

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.

Vibe
アメリカ合衆国
アプリの使用期間:8ヶ月
ReferralCandyが返信しました 2021年10月27日

Thank you for five stars! Reach out any time! - Dwight