Referral Candy & Affiliate , 2,132件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の9%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年4月9日

We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.

shrimps
イギリス
アプリの使用期間:1年以上
2019年6月12日

Easy to set up and so automated !! that you really don't have to do anything once it gets started.
Thanks to Derek for answering my questions so fast!

Cocolab® USA
イギリス
アプリの使用期間:26日
2018年3月14日

Just got help from Tippy to set up our first referral program and the service was great. He was efficient, helpful and proactive. Really happy with your customer support service and very satisfied with the attention provided by Tippy.

Retouch3d
イギリス
アプリの使用期間:26日
2019年11月22日

very easy to install and great support from the team! The app works as expected and results are coming! Good job team

hannahartwear
オーストラリア
アプリの使用期間:1年以上
2020年2月26日

The customer service, Tom was very helpful. He explained things well and were very willing to help!

Mamaway Malaysia
マレーシア
アプリの使用期間:1年以上
編集日:2021年10月28日

It is a good app, with good support. However, if you are a smaller store like mine is, then I would first recommend to get other marketing channels up and running, like SEO and ads, etc... Referrals are probably among last to sort out, because they are based on your existing traffic numbers and it has a monthly subscription so there is that to account for.

Out Of Marbles
スロベニア
アプリの使用期間:1年以上
ReferralCandyが返信しました 2021年10月28日

Hey there, I can see how the returns don't seem to justify the cost. I do think there is room to optimize the campaign with some expert help from our team of Success Managers.

If you don't mind giving us another shot, I'm happy to extend the free trial to 3 months to see how we can make this better the second time around. We'll be reaching out to you separately to schedule a call. Hope to hear from you. - Nickey

2021年3月16日

App is looking good so far. There is a bit of a learning curve so I would suggest contacting the help desk professionals. Derek is the agent that helped me and was the bomb.com answering all my questions. Very patient and fun to work with.

KingdomDripLife
アメリカ合衆国
アプリの使用期間:26日
2022年3月7日

Just started using this app recently, and have to say the support is very responsive, and helpful. Val was lovely, and answered all my questions quickly!

Bar From Afar
カナダ
アプリの使用期間:26日
ReferralCandyが返信しました 2022年3月7日

Thanks so much for the review! Feel free to let us know if you need further help - Val

2021年10月21日

Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.

Ultimate Autographs
アメリカ合衆国
アプリの使用期間:1年以上
ReferralCandyが返信しました 2021年10月25日

Thanks so much for the feedback! If you have any concerns, just let us know. - Mardie

編集日:2017年3月20日

This is one of our biggest money makers and there is no doubt in our mind about it. They retain the 3 stars because the program for our clients definitely works and keeps people using the referral links.

I am not sure if they have been bought out in the past year but their portal has just turned to hot garbage as well as their customer service.

Do you like sitting at loading screens only for them to not show any information?
Like to click buttons that just hang out for minutes?
Do you like referrals asking why they were not paid last month and then Referral Candy saying they were even though they can't show you?

Well then this may work great for you. We have contacted them regarding this many times and get a must be your computer problem type response basically. We have 300 mb internet and 5-6 computers that can not access it properly.

Maybe they are not scaled for bigger businesses? We do have thousands of people using it and hundreds of referral orders coming through.

Maybe it works great for a smaller business processing around a thousand orders a month but it is not kicking it for our application at all.

Trialperiod
アメリカ合衆国
アプリの使用期間:約2年
ReferralCandyが返信しました 2020年12月22日

NB: This review is from 2016, about a previous version of ReferralCandy.

Thank you for your feedback. We've taken it to heart and have improved.

Our app was slow (we couldn't keep up with the rapid growth) and it must have had been frustrating. I'm sorry to have put you through that.

We've since fixed it. Loading is much, much faster and we are able to handle running referral programs for enterprise retailers with ease.

We hope to work with you again in the future! - Bryan B.