Referral Candy & Affiliate
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (2,183)
絞り込む
-
評価順
Great app. Easy to set up and super responsive customer support team. Not many apps have the support that responds in minutes. Karen was super helpful :)
I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.
We're happy to hear you're happy with our service! Let us know if you need help, we're here for you - Cris
Great app, great customer service, JC was very helpful answering all my questions, thank you for your patience!
Thanks so much! Glad I could help. — JC
Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!
We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well.
- JC
JC is helping me a lot to make a super referral program! Thanks for your quick and kind support, I will recommend this team work for sure.
5 stars so far. We have only installed the App today and the setup has been really straightforward and Katherine was really helpful and answered all of our setup questions within minutes. We hope to see great results from such an easy to use App. And even better that it integrates with Klaviyo!
You're amazing! Thanks so much as well for this review. Please let us know if you have concerns in the future and we are here to help you out.
- Katherine
Good app, great customer service. The customer service responded very quickly!
I'm still trying to use this app and hope to bring a lot of sales to my store.
We have been searching for a referral program for awhile and ended up with RC. After logging in on my own I was having issues navigating and building out all our communications and understanding the integration. Thankfully I used the "chat" option and Karen popped up as my saving grace! She was concise, friendly, and SUPER easy to work with and walked me through everything without ever making me feel like my questions were stupid. Thanks to her we were able to build out quickly versus what would have taken me days while I explored. Highly recommend working with their service team to get you up and running quickly!
JC from Referral Candy was immediately responsive once I signed up late at night. He immediately made contact, enabled me to onboard myself at a quick pace and then followed up to cover off on questions the next day that had come up during onboarding. He proactively outlined best practices that were most relevant once he reviewed my initial setup and then went through a live/engaging Q&A on my outstanding questions. 10 out of 10 service!
This type of feedback helps me and our team to always deliver the best product and customer service. We can't thank you enough for writing such a beautiful review about ReferralCandy in general! :)
- JC
just started, everything seems to be smooth so far. great chat support! Shoutout to Tippy for helping me out today.