Referral Candy & Affiliate , 2,132件のレビュー
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top app and great support during installation
This app works for both customer referrals and affiliate marketing programs - nice to be able to use the same platform for both. Tippy from Referral Candy was very helpful in getting our programs set up, as there was a bit of customization needed.
Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.
Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :)
-Jelson
I wish there was more flexibility with the design customization, but the customer support was very responsive and answered all of my questions very quickly.
Wasn't very successful for me, the most frustrating part was being hounded with emails from them, had to ask them to stop!
NB: This review is from 2016, about a previous version of ReferralCandy.
Thanks for the review. Unwanted emails is a bad experience and I apologize for this. We have since made a number of updates that prevent this from happening and gives you more control over when emails go out, how often, etc. We hope you can give us another try.
Upon using this app Mr Derek Benito first and foremost was very knowledgeable and helpful. He guided me through with ease and I felt very comfortable following his instructions. I tried my hardest to confuse him with my lack of knowledge but it just didn't work. Kudos to Great Service!!!
Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.
Great app, easy to install and to use. Had a few questions, Derek from The Referral Candy Team solved all my questions and provided an excellent service.
Jon in customer service was kind enough to extend my trial since I didn’t really use it in the time frame I had. He replied to me quickly and it bodes well for their customer service in the future :)
The app is very straightforward to set up and use. I would recommend to those who are thinking to use referral program to promote their store and website.
Also, Jon and Dwight from Customer Service are very helpful - always make sure my problems are solved before closing the ticket.