Referral Candy & Affiliate

Referral Candy & Affiliate

レビュー (2,175)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の9%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2019年3月15日

Jon from customer support is great. He showed his availability for my "customized needs" as I need the campaign to pause sometimes.

Jouque
ポルトガル
アプリの使用期間:2日
2020年10月2日

Thanks to Derek setting up the App was really easy and all our concerned were taken seriously and taken care of asap. We look forward to getting started!

Maison Baum
ドイツ
アプリの使用期間:約1ヶ月
2022年10月6日

I am new to the platform, still learning and evaluating the ROI but . Great support. Reached out to Katherine and she helped me fix exactly what I needed SUPER quick!!

The Woods Maine
アメリカ合衆国
アプリの使用期間:2日
ReferralCandyが返信しました 2022年10月26日

Thanks for the review! I appreciate it! Let me know when something comes up; I'm always here to help! - Katherine

2019年11月29日

I am migrating from a different ecommerce platform and looking to bring over my existing referral data. I haven't used Referral Candy yet but I had a chat with Derek from their team and he was very helpful and answered all our questions. I will now look into moving forward with Referral Candy and integrating with "Loyalty, Rewards & Referrals by S Loyalty"

DEV-LAL
カナダ
アプリの使用期間:2日
2013年8月3日

Still, not sure if it is working or not after a month of Trial, We only had one successful referral through the first month, but another free month is being offered to shopify customers so why not take advantage of it.

We will spend more time on the campaign format etc to see if that helps

Zeyna Atelier
アメリカ合衆国
アプリの使用期間:2ヶ月
ReferralCandyが返信しました 2021年5月13日

NB: This review is from 2013, about a previous version of ReferralCandy.

I realize it's been a while since you tried ReferralCandy. The app has since been updated to be feature-packed to automate your entire referral program (see: https://www.referralcandy.com/features). And if you need expert help, that's where our Customer Success Team comes in. Let us know and we'll be happy to help -- Bryan B.

2020年7月14日

One of the best apps from the store! The staff is very nice and helpful, answers within minutes. I give it a 5 star +!!

bioverde-farma
ルーマニア
アプリの使用期間:2日
2020年10月27日

So far so good.
Jon Dolor was a great help when troubleshooting - took a little while to figure out the problem BUT once we got to the bottom of it he kept checking in again.

Bridge Road Brewers
オーストラリア
アプリの使用期間:2ヶ月
ReferralCandyが返信しました 2021年5月13日

Thanks for your kind review. Glad Jon could help. Please let us know how we can serve you better to get up to five stars!

2020年12月3日

Not even 1 sale with this referral program, and I have been already charged $49 for nothing. I guess they do not care.

miniplum
イギリス
アプリの使用期間:2ヶ月
ReferralCandyが返信しました 2020年12月3日

Hi Miniplum Team, We tried to get in touch with you guys as soon as our team saw this review. We'll be more than happy to get your referral campaign sorted. Looking forward to hearing from you.

2021年10月12日

Terrible app and even worse support. Discount codes do not work on the "new" shopify checkout, wasted 3 weeks waiting for a reply from support, coveniently in that time I was billed, only to be told they can help and ticket was closed.

Food4Thoughts
イギリス
アプリの使用期間:2ヶ月
ReferralCandyが返信しました 2021年10月12日

Hi there, I apologize for this. Three weeks of back and forth conversations with our team is not a great experience. Regardless of how involved some of our processes are in order to provide you accurate responses, we could have done a better job. A refund is on it's way and I hope you can give us a chance to sort everything out. We've reached out to you and hope to hear back.

2019年9月20日

Great App! Even better Customer service. Had to do a migration to Shopify and Derek helped us and went above and beyond to make it a smooth. Thanks Referral candy!

JerkFit
アメリカ合衆国
アプリの使用期間:2日