Referral Candy & Affiliate , 2.074 recensies

We had some issues with your purchases that appeared as non referrals and Irene, our dedicated account manager, not only solved the problem but taught us how to take care of the problem if the future if it arises again. All of it with patience and in a kindly and efficiently manner. Thank you!

Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!

I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me.

Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up.

I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.

I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.

IRENE WAS GREAT - we are going to hit SEND tomorrow so hoping for good results :)

Installed Referral Candy to have a refer a friend program on our website and the installation process was straightforward and simple. Had a slight issue with the font but the support team helped us out almost immediately. Special thanks to JC from the support team who helped with some font issues we were having. The issue was escalated and response was given fast which helped to solve the issue without any delays.

Referral Candy is very sophisticated, yet very easy to set up and use it. Also, Lorraine was very helpful from the support side.

We also had the please of being assisted by Jessa, who was very responsive and quick to find a solution to our needs. Great support!

When I had issue figuring out how to send the link to past customers Katherine helped out by providing the necessary articles. Then she gave helpful feedback on my campaign and how to make it better. Going above and beyond the help you ask for makes this a great company to partner with... and the app is pretty good too.

Great app for running referral campaigns as it has all the features that we need. Their customer support has been amazing ever since we installed the app, thanks to Jon and Ines :)

Great customer referral app and customer service by Innah! She answered all of our questions very quickly and was a ton of help. We highly recommend Referral Candy. Their platform is easy to use and gives all the flexibility that we need to launch our program!