Recensies (2.170)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
24 november 2020

Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.

Boom Shankar
Australië
5 maanden gebruiken de app
11 januari 2017

Karen has been an awesome rep. She is very responsive and helpful. My only complaint with RC is that the only payment option is paypal. That is very limiting for a lot of customers. Please add more payment options!

Rocketiaq
Verenigde Staten
5 maanden gebruiken de app
22 augustus 2020

We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services.

Thanks & Regards
Satopradhan Vision team

Satopradhan
India
5 maanden gebruiken de app
20 september 2019

Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.

IZ Adaptive
Canada
5 maanden gebruiken de app
13 april 2023

JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet

ANOESES
Verenigde Staten
5 maanden gebruiken de app
ReferralCandy heeft geantwoord 13 april 2023

Thanks for the review! Just let me know if you need assistance! - jC

10 juli 2020

Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).

Fleur Marché
Verenigde Staten
5 maanden gebruiken de app
Bewerkt 14 januari 2019

We had some issues with a person referring themself, but after talking with Tippy we were able to resolve the issue. Still unsure if this app is right for us, but customer service is good.

SASKIA
Verenigde Staten
5 maanden gebruiken de app
25 maart 2020

Good app for existing customers. Not for bigger affiliate program thought. It is really basic and work great to test the market at a small scall. For cutomer referral only.

Diamond Democracy
Verenigde Staten
4 maanden gebruiken de app
12 december 2018

Just installed ReferralCandy. Pretty easy so far and the customer support chat feature is amazing. Derek was so helpful and tried his best to provide as many resources as he could find. Only critique is that there is limited customization ability (e.g., I can't change the color of the font) but that is outside of Derek's control. 5 stars to customer support, 4 stars for customization capabilities.

Project 925
Verenigde Staten
4 maanden gebruiken de app
14 april 2021

Dwight from the customer service team was very helpful and quick to respond with the details. This is also valid for the rest of the customer service team. They asked me with all the questions I had. The app is useful and you can customize the templates with your own language etc. but for a small company like us a little bit too expensive at this point of time. I would prefer if it was just a monthly cost besides also adding a commission for them.

Tuf Cookie
België
4 maanden gebruiken de app