Referral Candy & Affiliate

Referral Candy & Affiliate

Recensies (2.182)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
14 november 2018

We recently used ReferralCandy and Derek was very helpful and responded to my question quickly! I would like the app better if we could run two campaigns at once through one account.

MemoryStitch
Verenigde Staten
26 dagen gebruiken de app
19 maart 2021

This is our first time launching a referral program on our website and ReferralCandy and Adam have made it an easy, straightforward process from start to finish. Adam was on hand to help guide our integration and settings from day one and enabled us to launch in record time. We would highly recommend.

Trotters
Verenigd Koninkrijk
22 dagen gebruiken de app
19 april 2023

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

Barista Underground
Verenigde Staten
20 dagen gebruiken de app
ReferralCandy heeft geantwoord 27 april 2023

It was a pleasure assisting you with your concerns, and thank you for this review. :)
- Katherine

4 februari 2021

Mardie was very helpful in explaining the features. The program doesn't have as many customization features as we would want, but it will work.

Grace Farms Foods
Verenigde Staten
19 dagen gebruiken de app
Bewerkt 29 juli 2020

Setup really straightforward, lots of customisation options. Really great plug-n-play functionality although I would have liked to see Instagram Stories as a customer sharing option. Sent out invites to existing customers the same day of setup. Haven't had a referral sale through yet but customer service was on point too - thanks Karen!

Stylish AF Fitness Co
Verenigd Koninkrijk
18 dagen gebruiken de app
24 maart 2023

Getting support with issues is a bit clunky as you have to email the team. But once they receive the message it works fine. Jon was very helpful and resolved my query on time.

Myota Health
Verenigd Koninkrijk
18 dagen gebruiken de app
ReferralCandy heeft geantwoord 24 maart 2023

Thanks for the review! I'm glad I was able to assist. Just let us know if you have questions, we're here for you! - Jon

Bewerkt 2 december 2021

Nice app and good support, some things look unclear at the start but once set up it works very well. Also special thanks to Mardie for the great support!

Dormly
Nederland
18 dagen gebruiken de app
ReferralCandy heeft geantwoord 2 december 2021

Thanks for the review! If there's anything that is still unclear, we're always here to help! - Mardie

7 januari 2021

The app is great and quite flexible for a multi country/ multi language shop like ours. Great customer service, very reactive and knowledgeable.

Perifit (France)
Frankrijk
17 dagen gebruiken de app
26 juli 2020

One week in, so far it seems to be the best option for the cost.

Pros: visibility of data & customers, good support (chat available), syncs with MailChimp and ReCharge (subscriptions), links don't expire, URL is customizable.

Cons: No ability to use gift cards as a reward (more of a Shopify issue I believe), the referral discounts list individually in Shopify so it completely trashes your discount list (you can't just scroll and review discounts anymore, which is crazy cause other systems can group them under 1 discount), it's on you to display what your referral restrictions are, if you say Min of $30, there is no automation to build that into the emails, you have to go type it all.

Farm Hounds
Verenigde Staten
16 dagen gebruiken de app
14 mei 2020

We were really impressed with Referral Candy's integration capabilities and its ease of use. The functionality and useability of the B2B management platform could be improved. However, our Referral Candy rep Lorrainne was incredibly helpful and responsive, enabling us to get our program up and running and optimised quickly - thank you!

Biomel - Love Your Gut
Verenigd Koninkrijk
16 dagen gebruiken de app