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Jelson did a fine job for customer service, hard to come by nowadays. Much appreciated for a new account holder. Awesome.
I'm happy I was able to assist! Thank you for your appreciation! - Jelson
Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.
You are most welcome, and thanks as well for this feedback. :) We really appreciate it!
- Lorraine and Jessa
I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me.
Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up.
I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.
We are also excited to see how our referral program will help boost your sales! And again, thank you so much for writing this awesome review. Talk soon. :)
- Katherine
Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.
You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you.
- Katherine
I just started using this app and had a few questions during the set up process. John from support was very helpful and quickly resolved the issues I was having. I also appreciate the emails they send out with suggestions and case studies to help you set up your referral program for success. Happy so far with this app.
I particularly enjoyed their customer service. Super responsive and helpful. JC was on top of my concerns right away and managed to resolve our problems in no time.
I had some question to do with the widget layout. And still to learn a bit more before implementing it. But superb customer service team and really recommend this.
Thanks again :)
Super awesome! Thanks for the review. Just reach out any time. - Derek
Great customer service from Tippy
Tippy was amazing. He made me understand how it works. He looks like he is really dedicated on how to make newbies learn this. I am a newbie in the online Shopping world and people like him make things easier for someone like me.
Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!
We appreciate your review! Let us know whenever you need assistance! - Jon+Alex